Admin Officer - Outpatient Surgical Services

Bayside Health Bayside Health is a public health service delivering high‑quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026. Job Details Permanent Full time (1.0EFT / 80 hours) + ADO Salary Package: $58,442.80 - $64,610.00 + Superannuation 5 Weeks Annual Leave, Salary Packaging & Novated Leasing About The Role Specialist Clinics is responsible for the overall delivery of a number of non‑admitted or ambulatory services across the organisation. These services include pre and post‑hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in‑conjunction with diagnostic services such as pathology and imaging. Patients are referred to Specialist Clinics from a range of providers, including general practitioners (GPs), Specialists and clinicians in Emergency Departments, inpatient units and other areas of Alfred Health. This position reports to the Administration Supervisor and is part of an administration team. The administration officer performs a range of administrative, reception and clerical tasks to support and assist the day‑to‑day function of the clinics and health service. The Administration Officer is approachable, responsive and provides professional service to ensure best customer outcomes are delivered. Responsibilities Greeting patients, handling referrals, answering phone calls, and booking patient appointments Auditing and validating wait lists Supporting clinical staff (Doctors and Nurses) with administrative tasks Skills & Experience Essential Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational) Highly Desirable Previous administration experience in a health setting Desirable Sound administrative experience – Hospital environment preferred but not essential Personable, customer‑focused approach, and commitment to high‑quality service Demonstrated ability to plan workflow, prioritise and delegate to meet deadlines Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational) Understanding of confidentiality and privacy legislation Understanding of medical terminology Benefits Salary packaging & novated leasing through Maxxia Onsite car & bike parking opportunities, deducted pre‑tax (subject to availability) Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership Excellent onsite fitness facilities at The Alfred via ProSport (pre‑tax memberships) Childcare services at The Alfred managed by KU Children’s Services Application & Contact Enquiries to: Luisa Gutierrez – Administrative Supervisor, Surgical Services, email: View email address on click.appcast.io If applicable, specify specific requirements that you require in the cover letter or CV. Please include a Cover Letter to be considered for this position. Applications Close: 11pm AEST, Friday 22 May 2026 EEO Statement We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds. In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. #J-18808-Ljbffr The Alfred Foundation