Entry Level Operations Assistant

Benefits:

Competitive salary

Employee discounts

Paid time off

Position Overview Supporting one of the largest QSR brands, the Operations Assistant plays a critical role in keeping two store locations running smoothly and efficiently. This position combines behind-the-scenes coordination with hands-on support, ensuring strong operational performance while contributing to a positive guest experience. You’ll work across locations in Channahon and Pontiac, IL, helping drive consistency, organization, and day-to-day success.

Why Join Us?

Opportunity to support and influence operations across multiple locations

Exposure to both administrative and in-store responsibilities

Fast-paced environment where your work makes a visible impact

Generous discounts on food/coffee

Key Responsibilities

Team & Guest Experience

Partner with store leadership to drive a positive team environment

Maintain strong operational flow by supporting both back-office and in-store activities

Assist with floor coverage and provide excellent customer service when needed

Support brand standards, cleanliness, and overall store presentation

Business & Financial Performance

Conduct weekly inventory counts and investigate discrepancies

Ensure stores remain properly stocked through regular ordering

Support performance tracking through audits and reporting

Administrative & Operational Support

Create and manage schedules across two locations based on business needs

Coordinate with vendors for maintenance, deliveries, and issue resolution

Execute product ordering and monitor inventory levels, ensuring that the stores always have the appropriate stock

Perform brand excellence audits and record store performance data

Assist with merchandising and sales initiatives, including new product placement

What We’re Looking For

6-12 months of previous experience in a quick-service restaurant environment

Experience with scheduling, inventory management, and ordering supplies

Strong communication skills, both written and verbal

High attention to detail and a commitment to maintaining high standards

Ability to stay organized and manage multiple priorities

High school diploma or equivalent (background check required)

What to Expect

Flexible schedule (5 day work week which includes one weekend day off, shifts typically start at 6:00AM and end at 2:00PM)

A dynamic role combining administrative responsibilities with hands-on support

Work across two store locations as business needs require

Active, fast-paced environment with some physical demands (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)