Field Account Manager

A3IM Field Account ManagerA3IM partners with customers to increase value, improve supplier relationships, reduce spend, optimize budgets, and improve operational efficiency. Through proven sourcing strategies, innovative technologies, market intelligence, and strong industry relationships, A3IM helps customers achieve sustainable savings and operational excellence. Our proactive approach supports maintenance activities, capital projects, turnarounds, warehouse inventory optimization, and procurement initiatives.The Field Account Manager is responsible for developing and strengthening customer relationships while driving sales growth, program success, and customer satisfaction within assigned industrial accounts. This position serves as a trusted advisor to customers by identifying opportunities, supporting maintenance and project requirements, coordinating with strategic supplier partners, and delivering exceptional service. The ideal candidate possesses strong technical aptitude, excellent communication skills, and the ability to work effectively with customers, suppliers, and internal teams in a fast-paced industrial environment. This role requires regular interaction with instrumentation, maintenance, operations, and procurement personnel within chemical plants, refineries, and other industrial facilities.How you’ll make an impact:Customer Relationship ManagementBuild and maintain strong relationships with customer stakeholders and decision makersUnderstand customer organizational structures, decision-making processes, priorities, and business objectivesConduct regular customer visits, discovery meetings, and site walk-throughs to identify opportunities and address challengesServe as a trusted resource by providing timely, responsive, and reliable customer supportDocument customer requirements, action items, and follow-up activities to ensure successful executionSales and Business DevelopmentDrive growth through the sale of products and services within existing accounts and new customer opportunitiesSupport Strategic Account Managers in developing, presenting, and executing annual business plansIdentify and pursue opportunities related to maintenance activities, projects, turnarounds, and operational improvementsDevelop and support proposals, quotations, and solution recommendationsConduct product demonstrations and end-user training as requiredParticipate in trade shows, customer events, and industry networking activitiesPartner and Supplier EngagementCollaborate with manufacturers, distributors, and technical partners to develop mutually beneficial solutionsCoordinate customer visits and joint sales activities with strategic supplier partnersWork closely with technical partners to increase market share and align solutions with customer goalsFoster strong supplier relationships that support customer success and business growthProgram and Account ManagementReview service-level performance metrics and identify opportunities for continuous improvementWork with commercial teams to ensure pricing agreements and contracts are accurate, comprehensive, and aligned with customer requirementsSupport implementation and ongoing management of customer programs and initiativesMaintain accurate account activity, opportunity tracking, and customer recordsProfessional DevelopmentContinuously expand technical knowledge, industry expertise, and trusted advisor capabilitiesStay current on industry trends, technologies, and customer applicationsParticipate in training and development opportunities to enhance technical and commercial effectivenessSkills you’ll need:Associate degree in a technical, business, or related field, or equivalent industry experienceMinimum of five (5) years of industrial, instrumentation, maintenance, reliability, or related experienceKnowledge of the oil & gas, chemical processing, refining, or renewable energy industriesStrong technical aptitude and commitment to continuous learningExcellent verbal, written, and interpersonal communication skillsStrong organizational, planning, and time-management abilitiesAbility to manage multiple priorities in a fast-paced environmentProficiency with Microsoft Office Suite, including Excel, Word, Outlook, and TeamsAbility to work independently in a remote or field-based environmentValid driver's license and ability to travel to customer sites as requiredHere’s what will set you apart:Bachelor's in Mechanical Engineering, Electrical Engineering, Business, or a related fieldTechnical experience with instrumentation, including pressure, level, and flow measurement technologiesExperience with process analyzers, valves, electrical products, or related technologiesExperience supporting industrial maintenance, reliability, capital projects, or turnaroundsCore CompetenciesCustomer FocusRelationship BuildingBusiness DevelopmentTechnical Learning AgilityCommunication SkillsInitiative and Self-ManagementCollaboration and TeamworkStrategic ThinkingWorking ConditionsPrimarily field-based position with regular travel to customer facilitiesFrequent interaction with personnel in industrial environments, including chemical plants, refineries, and manufacturing facilitiesOccasional attendance at customer events, trade shows, and industry meetingsThe RewardsEmployee Stock Ownership Plan (ESOP)401(k) with Company MatchMedical, Dental, and Vision InsuranceLife InsurancePaid Time Off (PTO)Paid HolidaysCareer Development and Training OpportunitiesAbout A3IMAt A3IM our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people are safe to pursue their passions, to learn, to serve, and to share in the rewards from their combined efforts, they will win. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and industrial partners. We are here to help you achieve your goals. A3IM encourages continuous learning to grow your skills, expertise, and career with development opportunities across the industry. To learn more about A3IM and our culture, visit our website.Job SummaryRequisition Number: FIELD002027Job Category: Technical-Field ServicesSchedule: Full-Time