Security Officer

Security OfficerThe Boston Athenæum seeks an experienced Security Officer to join its Security team. The Security Officer plays a vital role in maintaining a safe, secure, and welcoming environment for members, patrons, staff, and visitors. This position focuses on protection of people and property while supporting the library's mission as a public, inclusive, and educational space.Schedule: This is a fulltime 35 hour per week position We are hiring for two positions:Open Shift 1:Monday - Thursday - 11:00 AM - 7:00 PMFridays - 10:00 AM - 6:00 PMOpen Shift 2:Monday - Thursday - 12:30 PM - 8:30 PM Saturday - 10:00 AM - 6:00 PMKey Responsibilities:Monitor library premises to ensure safety and security of patrons, staff, and propertyConduct regular, highly visible patrols & tours throughout all interior zones (reading spaces & work spaces, restricted area, staff areas, and multi-level library stacks)Enforce library policies, rules of conduct, and safety procedures in a professional and respectful mannerRemaining alert and observant to spot unusual behavior, safety hazards, or potential security breachesRespond promptly to incidents, disturbances, medical situations, or emergenciesDe-escalate conflicts and disruptive behavior using calm, non-confrontational techniquesDocumenting shift logs, incident reports, building hazards (specific hazards—such as liquid spills, broken locks, blocked fire exits, or poor lighting—along with the precise location and the corrective action taken)Assist patrons with safety-related concerns and provide general assistance when appropriateReport any incidents, suspicious activities, and safety hazardsCoordinate with library staff, local law enforcement, and emergency services when necessaryOperating modern surveillance systems (CCTV), alarm panels, and access-control hardwareInteracting with visitors (i.e. answering basic questions, noting concerns, etc.)Managing entryways, checking credentials, and maintaining order during large eventsExecuting evacuation plans, responding to fire alarms, and applying first aid or CPRMaking quick, sound decisions under pressure while following standard protocolsQualifications & SkillsHigh school diploma or equivalent (GED) required.Prior experience in security, hospitality, customer service, law enforcement, military service, or a related field preferred.Ability to stand, walk, and remain alert for extended periods while performing physical security and monitoring duties.Strong observational skills with the ability to identify and respond appropriately to potential safety or security concerns.Ability to de-escalate conflicts and resolve issues professionally and effectively.Strong problem-solving skills and the ability to make timely decisions under pressure.Proficiency with basic computer applications and security-related technology.Commitment to providing exceptional customer service while maintaining a safe and welcoming environment.Ability to work collaboratively as part of a teamSalary: $22/hrTo Apply: Please submit a Cover Letter and ResumeThe Boston Athenæum is an equal opportunity employer. We welcome candidates who will increase our diversity; we encourage candidates of color and all diverse candidates to apply and are committed to hiring individuals who value a diverse and inclusive work environment. The Boston Athenæum is also committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request a reasonable accommodation, please contact HR Generalist Nora Conley at View phone number on click.appcast.io or View email address on click.appcast.io