Site Reliability Engineer

Job Title: Site Reliability Engineer
Location: Phoenix, AZ (Day 1 onsite)

Primary Responsibilities:

• Ensure reliability, availability, and performance of production systems.
• Monitor, triage, and resolve incidents and alerts.
• Automate operational tasks and reduce manual toil.
• Drive observability and RCA improvements.
• Partner with engineering teams to integrate AI capabilities into existing architecture.

Key Skills:

• Cloud and Infrastructure: Azure, on-prem systems, good-to-have GCP.
• Kubernetes: Deploy, manage, and troubleshoot services.
• Observability: ELK/EFK, Grafana, Prometheus, Dynatrace, strong log analysis; Splunk is a plus.
• Automation and Scripting: Bash and Python.
• Programming: Python (preferred), Java
• AI and Agentic Systems: LangChain/CrewAI/AutoGen (anyone), LangGraph, RAG, LLM basics, evals for AI observability, NLP/deep learning/transformer fundamentals and Prompt Engineering Skills.
• SRE Core: SLA, SLI/SLO, alert configuration and tuning, production troubleshooting, end-to-end application flow understanding, ServiceNow incident handling.
• Reliability and Platform: Data center failover and networking debugging knowledge.
• DevOps: CI/CD pipelines, GitHub Actions, GitHub workflows.
• Databases: Vector Database, PostgreSQL and Couchbase.
• Practical AI: Should have built at least one real-time agentic workflow (Highly Preferred).

Regards,


Rakesh Kumar Patel


E-Solutions Inc. | 2 North Market Street | Suite #400 | San Jose, CA - 95113


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Disclaimer: E-Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.