Region Secretary / Receptionist

Region Secretary / Receptionist

STARTING AT $42,459, PURSUANT TO THE RULESOF THE COLLECTIVE BARGAINING AGREEMENT

JOB SUMMARY:The Secretary/Receptionist assigned to a CSEA Regional Office reports to the Office Managerand is the initial contact for all telephone inquiries and visitors to the Regional Office.Incumbents perform a variety of secretarial support duties.

ESSENTIAL FUNCTIONS:1. Controls entrance to the Region’s main entrance, screens visitors and admits themthrough an electronically controlled door. Requests visitors to sign a visitors’ log anddetermines their business. Notifies appropriate staff that a visitor has arrived.Discusses the interests of “walk-ins” and personally assists them or calls theappropriate staff member to assist them.2. Operates a telephone switchboard and answers telephone calls to the Region’s maintelephone number. Refers questions to appropriate staff or personally providesinformation about CSEA programs and services. Answers callers’ general questions orconnects them to the appropriate staff member. Sends booklets and brochures tomembers.3. Processes the Region’s mail. Opens envelopes, date stamps documents anddistributes mail to staff. Determines who should receive mail that is not addressed toa specific staff member.4. Provides secretarial support to Region’s staff members. Proofreads correspondenceand memoranda, checks clarity, spelling, punctuation grammar and capitalization andtypes the documents. Discusses questions and suggestions staff members.5. May perform a variety of related duties: maintains file systems, accepts members’calls to register for workshops and training programs and enters pertinentinformation into a database, organizes and maintains booklet and brochure displayracks, accepts reservations for use of meeting rooms and maintains a masterschedule, inventories and orders office and break room supplies.6. Refers questions to appropriate staff or personally provides information about CSEAprograms and services.7. Performs other duties as assigned.MINIMUM QUALIFICATIONS:High school diploma or equivalency, good telephone manner, ability to type 30 words perminute, good grammar and spelling skills. Familiar with Microsoft suite of office software.Must successfully complete tests administered by the Human Resources Department.

Advancement to Grade 7 upon two years of satisfactory performance as a Grade 6Secretary/Receptionist as determined by the department head.

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CSEA is an equal opportunity employer. Please read our EEO statement View phone number on click.appcast.io View email address on click.appcast.io ( View email address on click.appcast.io)