Retail Branch Manager

About The Role

This is a great position for someone who enjoys a variety of job responsibilities ranging from customer and employee contact to analyzing and preparing reports. You will follow established procedures; plan, direct and organize the sales and daily operational activities of the assigned location to include, new accounts, cashiering and customer needs. Maintain communication between location and upper management and provide support, guidance, and training to staff. Light consumer lending is involved in this role, as well.

Our company’s culture supports customers in achieving their financial goals and dreams. You’ll be able to help contribute to this by:

• Responsible for carrying out Bank policies and procedures, and making decisions in applying these policies and procedures
• Develop measurable goals and objectives that focus on both customer service and long term profits.
• Work closely with the Market President and management to formulate strategic planning goals and objectives to grow the bank’s deposit portfolio and net income while providing deposit services our customers and cultivating relationships with potential customers to drive deposit and loan growth.
• Keep abreast of related industry and professional trends and products and services to ensure the current and future effectiveness and profitability of the bank’s services, policies, staff proficiencies and processed as they relate to assigned areas of responsibilities.
• Regularly make sales calls on customers in the field to solicit business for the bank.
• Maintain knowledge of all the features and benefits of all the Bank’s products and services in order to efficiently train and motivate staff to cross-sell them to customers.
• Lead, direct and coach location staff.
• Employ, counsel and discipline assigned staff.
• Schedule and supervise staff workflow.
• Evaluate staff’s work performance by preparing annual reviews and conducting counseling sessions.
• Provide efficient training to staff in operations and policies and conducts monthly staff meetings.
• Ensure compliance with banking policies, new accounts, cashiering and customer service activities.
• Maintain communications between the location and management by preparing and/or approving daily, weekly and month-end reports regarding operations and productivity, writing memos and attending management team meetings.
• Represent the Bank with major customers and community leaders. Work towards and assist in the positive image and growth of the bank.
• Comply with privacy policies and procedures to maintain customer confidentiality and information protection.
• Comply with all federal, state, and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures.
• Complete and pass all required regulatory compliance training as assigned.
• Perform other tasks which may be assigned by upper management.
• Assist with other duties as assigned.

About You

Qualifications & Skills

• Solid organizational and analytical skills with the ability to exercise independent judgment consistent with department guidelines.
• Must possess exceptional interpersonal relationship and communication skills.
• Leadership, management, training and coaching skills.
• Proficient with computer skills including Microsoft Word, Excel, PowerPoint and Outlook.

Education & Experience

• Bachelor’s Degree in business and/or finance; or five + years of relevant work experience in the banking industry, the last two of which have been in a position of senior management.
• Working knowledge of all types of credit facilities and an awareness of the various deposit products.
• Must be familiar with federal, state and local regulatory rules and requirements governing financial institutions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

What We Offer

COMPENSATION & BENEFITS

Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.