Total Loss Claims Specialist

Total Loss Claims Specialist

Join First Chicago Insurance Company (FCIC) as a Full-Time Total Loss Claims Specialist and immerse yourself in a dynamic environment designed for those who thrive on making a difference! Located in Bedford Park, IL, this onsite position offers you the thrilling opportunity to navigate the complexities of auto claims, turning challenges into innovative solutions. Collaborate with a fun and energetic team that prioritizes customer-centricity and excellence, making every day a unique adventure.

Here, your expertise will directly impact clients' lives, ensuring they receive the support they deserve in their time of need. If you're ready to elevate your career in a high-performance culture where your contributions are valued and celebrated, this is your chance to shine! You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, and Snack/Drink Room. Seize the moment and become an integral part of a company that champions innovation and service.

A Little About First Chicago Insurance Company (FCIC)

Are you preparing for your upcoming graduation and starting your career? Are you a recent college grad looking for that perfect opportunity? If you are looking for a rewarding career in the insurance industry, and not just a job, we have the perfect opportunity for YOU! We offer the training and support to start your career in the insurance industry!

What's Your Day Like?

As a Full-Time Total Loss Claims Specialist at First Chicago Insurance Company (FCIC), you will review and determine the course of action for each assigned claim, leveraging your technical expertise to support the final disposition of losses. Your role involves investigating and evaluating total loss files for both insureds and third-party claimants, ensuring prompt follow-up on necessary documentation like signed titles to facilitate efficient salvage resolution. You will maintain thorough documentation and keep accurate records of each claim's activity while prioritizing and organizing work to ensure timely conclusions. By preparing and presenting claim evaluations for settlement authority, you will directly collaborate with both internal and external customers to establish facts and gather evidence.

Your professional interactions with vendors will uphold our company's commitment to quality service, while also providing exceptional customer service to all parties involved. This is your opportunity to make a real impact in the insurance industry!

What You Need to Be Successful

To excel as a Full-Time Total Loss Claims Specialist at First Chicago Insurance Company (FCIC), you need a solid foundation of skills and experiences that align with our dynamic work environment. Ideally, you possess 2-3 years of previous auto insurance or auto-related experience, coupled with excellent analytical and organizational abilities. Strong interpersonal and communication skills-both verbal and written-are essential as you will interact with various stakeholders. A general working knowledge of claims policies, file procedures, and state rules and regulations is crucial for navigating the complexities of each claim.

The ability to pass written examinations for licensing as a Claims Adjuster is required. While a college degree and prior claims experience are preferred, familiarity with online claims systems will set you apart from the competition. Being bi-lingual is a plus, enabling you to connect with a broader range of clients and enhance customer service delivery.

Knowledge and skills required for the position are:

• 2-3 years previous auto claims insurance handling or other auto related experience required
• Excellent analytical
• organizational, interpersonal, and communication (verbal, written, and phone) skills
• General working knowledge of policies, file procedures, state rules, and regulations
• Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster
• College degree preferred but not required
• Ability to use on-line claims system
• Bi-lingual in Spanish is a plus but not required
• In-Office Position in Bedford Park, IL.

Estimated Compensation Range: $40,000/year-$58,000/year*

*Published ranges are estimates

First Chicago Insurance Company