Lead Business Solutions Architect (Remote)

Role Overview Lead Business Solutions Architect is a strategic role within the Business Solutions Group (BSG), reporting to the Sr. Director of Business Solutions. This individual is responsible for designing and articulating integrated business and technology solutions for large, complex, and high-value strategic opportunities within the US Services portfolio. This role plays a critical part in pre‑sales and capture efforts, partnering with sales, operations, IT, and executive leadership to develop competitive, compliant, and scalable solutions that support growth objectives. Program Overview The Business Solutions Group within Maximus US Services is a strategic, high‑impact team focused on shaping winning solutions for government services opportunities. We partner across the organization—working closely with Business Development, Technology, and Operations—to develop differentiated, client‑centric solutions that help government agencies better serve the people who rely on them. The team is committed to excellence, continuous improvement, and delivering meaningful outcomes through innovation and disciplined solutioning. Benefits Work/Life Balance Support – Flexibility tailored to your needs! Competitive Compensation – Bonuses based on performance included! Comprehensive Insurance Coverage – Choice from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Also Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. Future Planning – Prepare for retirement with our 401K Retirement Savings plan and Company Matching. Unlimited Time Off Package – Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. Holistic Wellness Support – Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). Recognition Platform – Acknowledge and appreciate outstanding employee contributions. Tuition Reimbursement – Invest in your ongoing education and development. Employee Perks and Discounts – Additional benefits and discounts exclusively for employees. Maximus Wellness Program and Resources – Access a range of wellness programs and resources tailored to your needs. Professional Development Opportunities – Participate in training programs, workshops, and conferences. Licensures and Certifications – Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities Facilitate the development of cross‑line‑of‑business solutions combining business capabilities, value streams, and business processes. Consult with technical subject matter experts to develop technical solutions and advise on options, risks, cost‑benefit, and impacts on business processes and system priorities. Work with Business Development to assess competitive threats and opportunities from digital enterprises outside traditional competition. Support digital strategy and monetization through collaboration with Digital Solutions. Use business architecture deliverables to help leaders identify and make informed technology investment decisions (e.g., business‑outcome statements, strategy‑on‑a‑page, scenario planning, business capability modeling, value‑stream mapping, business process models, ecosystem modeling, customer/user profiling, journey maps, human‑centric design, investment roadmaps). Work with business and technology executives to articulate and clarify business and operating models, using existing models as a starting point for innovation. Seek opportunities to drive adoption of new technology and reuse existing technology to enable business capabilities, value streams, and processes. Provide strategic oversight and coordination across Technology, Capture, Sales, and Operations teams from pre‑bid activities through proposal submission. Lead end‑to‑end solutioning activities aligning operating models, people, processes, and technology to client needs and business strategy. Develop integrated business architectures and total solution strategies, including conceptual architectures, operating models, transition approaches, and executive‑level materials. Partner with teams to shape win strategy, value propositions, and solution narratives; contribute to capture plans and positioning. Translate RFP and RFI requirements into business needs and high‑level solution approaches for competitive proposal responses. Collaborate with cross‑functional stakeholders to ensure feasibility, compliance, and alignment with enterprise standards. Identify solution risks, assumptions, constraints, and dependencies; document impacts and support mitigation planning. Support pricing, staffing, and implementation assumptions; participate in Total Solution Reviews (TSR) and internal governance. Present solution approaches during executive briefings and client presentations; support demonstrations and client demos as needed. Conduct market and competitor research to inform positioning and price‑to‑win strategies; assess threats and opportunities. Partner with business and technology executives to clarify models and innovate with new or existing technologies. Actively participate in proposal drafting and review process. Support solution handoff to delivery teams following contract award. Minimum Requirements Bachelor's degree and 7‑10 years of relevant experience or equivalent combination of education and experience. Bachelor's degree from an accredited college or university in Business, Information Technology, Public Administration, Engineering, or related field. Minimum 7 years of experience in business solutions, solution architecture, capture/business development, or related government services field. Deep knowledge of US government services markets (Enrollment & Eligibility, Contact Center Operations, Workforce Services, Medicaid Enterprise Systems). Strong understanding of business and technology solution design, including omnichannel customer experience, case management, and data/analytics platforms. Proven ability to synthesize complex requirements and develop solution narratives that are technically credible and compelling to state clients. Excellent verbal and written communication skills with ability to present to executive stakeholders, client decision‑makers, and internal leadership. Demonstrated experience working in a capture or pre‑sales environment, including RFP analysis and proposal development. Collaborative, team‑oriented approach with experience navigating matrixed organizations. Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint); familiarity with Salesforce a plus. Experience using AI productivity tools (e.g., Microsoft Copilot) to accelerate research, draft solution narratives, and create executive‑ready deliverables. Preferred Requirements Prior experience supporting pre‑sales or capture efforts for government contracts. Home Office Requirements Maximus provides company‑issued computer equipment. Reliable high‑speed internet service. Minimum 20 Mbps download speeds / 50 Mbps for shared internet connectivity. Minimum 5 Mbps upload speeds. Private and secure workspace. Equal Opportunity Employer Statement Maximus is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Salary Minimum Salary: $140,000 Maximum Salary: $190,000 #J-18808-Ljbffr