Permitting Systems Business Analyst

Permitting Systems Business Analyst

The City of Puyallup is seeking a detail-oriented and collaborative professional for the position of Permitting Systems Business Analyst in the Development and Permitting Services Department (DPS). This is an open continuous job posting with a priority application date of May 14th. It is impactful to join Team Puyallup and provide meaningful work in support of public service and the well-being of our community. We value our culture of demonstrating excellence in our work, being service focused, supporting collaboration, and having integrity in all that we do. We encourage those that share these values to apply to our open positions and/or forward to colleagues who may be ready for their next career advancement opportunity.

Reporting to the Development and Permitting Services Director, this position will serve as the primary administrator of the City's enterprise permitting software (currently, CityView a Harris Computer System solution). The successful candidate will be responsible for day-to-day management of the permitting system, training users, identifying workflow gaps, implementing changes, and providing user support. The role will also support department leadership with business process analysis, process improvements, key performance indicators, customer service data, and public facing datasets, such as dashboards, informational graphics, and annual reports.

The City of Puyallup is a community of 43,000 and is situated at the foot of scenic Mount Rainier. The city is known as a regional commercial center, and serves its residents and neighbors with a strong, diversified economy. Our employees live in and support a community that has excellent schools, amazing parks and recreational activities, and a vibrant downtown with a variety of restaurants and retail establishments.