Sales & Catering Coordinator

Job Description

Job Description

Description:

About Our Company

We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of innovators!

We are currently hiring a Sales & Catering Coordinator!

About Le Meridien Clayton

Le Meriden St. Louis – Clayton is where the creative-minded, the culture seekers, and those who live to savor the moment unlock the destination of St. Louis. This Clayton hotel is more than a typical hotel stay; it is an experience. Located in the epicenter of the chic Clayton business district, minutes from Forest Park, downtown Saint Louis, and WashU, this luxurious hotel celebrates art through an effortless blend of simplicity and comfort with style and detail. Immerse yourself in the culture and events during our year-round rooftop activations or take yourself on an exquisite culinary journey at our on-site French-inspired restaurant, Café La Vie. Our guests appreciate our thoughtfully designed guest rooms with views of the local area and our world-class amenities, including our state-of-the-art fitness center featuring Peloton. There is no better place to gather than in our over 17,000 square feet of stylish event space. Join us in this genuine journey while you are in St. Louis - Clayton

You should join our team if you believe...

It’s energizing to create memorable guest experiences every single day.
• It’s inspiring to lead by example and support a team that thrives on service excellence.
• It’s fulfilling to resolve challenges with empathy, professionalism, and efficiency.
• That exceptional guest service is the heart of hospitality and sets the tone for everything else.

As a Sales Coordinator, you will be responsible for supporting the hotel's sales and marketing efforts by assisting the sales team in various administrative and operational tasks. Your role will involve coordinating sales activities, managing client communications, and ensuring the smooth execution of sales-related processes

REPORTS TO: Director of Sales & Marketing

ESSENTIAL JOB FUNCTIONS:

• Respond quickly and professionally to inquiries from potential clients by providing information about hotel.
• Ensure a high level of customer service by assisting the sales team with addressing client needs and resolving issues promptly.
• Provide support to sales team by preparing presentations, proposals and contracts
• Distribute group resumes, banquet event orders, daily change logs, and pick-up reports.
• Coordinate sales team meetings with clients
• Create room block and reservations for incoming groups
• Create reservations for individual business travel guests
• Create billing patterns for group room blocks and individual travel reservations
• Collaborate with other hotel departments to ensure client satisfaction
• Receive and distribute leads to sales team
• Handle administrative tasks for department including filing, data entry, and office supply orders
• General office administration tasks and general sales department

MINNIMUM JOB REQUIREMENTS:

• Exceptional communication skills (oral and written)
• Moderate knowledge in programs such as Word, Excel, PowerPoint, and Outlook
• Previous customer service experience
• Exceptional time management, critical thinking, emotional intelligence and organizational skills required.
• Hotel experience preferred
• Previous Lightspeed and CI/TY experience preferred

PHYSICAL DEMANDS:

· Must be able to stand for long periods of time.

· May include crowded office setting or “close quarters”

· General office environment with limited physical activity