Human Resources Generalist, Employee Relations (Non Recruiter)

Job Description

Job Description

The HR Generalist will be responsible for building relationships with employees at all levels of the organization while supporting their Human Resources needs. Performs Human Resources duties in the following functional areas: Employee relations, Employee safety, Employee communications, Employee/Labor Relations, and Legal Compliance in accordance to the administration and operations within Human Resources.

Duties and Responsibilities:  

• Addresses employee/labor relations matters, investigating where appropriate, and providing appropriate recommendations in accordance with the Employee Handbook and/or the Collective Bargaining Agreement and in consultation with the HR Solutions Director and/or Sr. Director of HR
• Provides guidance and support to supervisors and managers in administering human resources policies and procedures to ensure that employees are treated fairly, equitably, and consistently to establish a supportive work environment and to avoid potential legal liabilities.
• Coaches line supervisors and managers on dealing with employee issues. Acts objectively while coaching employees and management through issues that are difficult or emotional in nature.
• Prepares disciplinary action documents to ensure consistency, proper documentation, and due process for approval by HR Director.
• Assists employees with FMLA/CFRA and leave of absence questions. Assists with Leave of Absence (LOA) processing and helps track various types of LOA including expiration of time. Works collaboratively with Payroll to ensure seamless transactions including Return to Work and benefits compliance.
• Implement and administer HR systems and workflow processes including digitization
• Assists with various committees and councils to support HR presence.
• Prepares and presents HR-specific training material such as legal and safety compliance.
• Ensures all organization-wide compliance training is appropriately scheduled and completed.
• Help troubleshoot and  positively resolve employee questions and issues related to all aspects of their employment experience, including Benefits, Health & Wellness, Learning & Development, Leave of Absence, Workers Compensation, and other key areas
• Tracks reported accidents and injuries and works closely with adjuster for a prompt closure.
• Assures accuracy of OSHA 300 Log for filing and posting according to requirements, performing occasional audits of recorded incidents as needed.
• Works in collaboration with members of the Safety Committee, Operations and/or other department leads and serves as liaison with the external Risk Loss Prevention Specialists to ensure a safe work environment.
• Creates and updates departmental ad hoc and routine reports.
• Additional duties as assigned.
• Assures required reports and claims are submitted to W/C carrier for handling through coordination of efforts with HR Team and Director.

Competencies:

• HR Knowledge: Thorough knowledge of employment law, HR policies, procedures, and best practices, including employee/labor relations, legal compliance, employee safety, and benefits administration.
• Employee Relations: Ability to handle employee relations matters, conduct investigations, provide recommendations in accordance with policies and regulations, and coach supervisors and managers on dealing with employee issues.
• Conflict Resolution: Ability to act objectively and coach employees and management through difficult or emotional situations, ensuring fairness, equity, and consistency.
• Project Management: Experience managing HR projects and initiatives, including implementing and administering HR systems, workflow processes, and compliance training programs.
• LOA : Proficiency in managing FMLA/CFRA and other leave of absence programs, including processing, tracking, and ensuring compliance with legal requirements.
• Safety Compliance : Knowledge of OSHA regulations, experience tracking and reporting accidents and injuries, and ensuring a safe work environment in collaboration with safety committees and external specialists.
• Data Analysis:  Ability to create and analyze departmental scorecards, generate routine and ad hoc reports, and use data to inform decision-making and improve HR processes.
• Flexibility and Adaptability: Willingness to take on additional duties as assigned and adapt to changing business needs and priorities.
• Interpersonal Skills: Ability to build strong working relationships with employees at all levels of the organization, demonstrating integrity, empathy, and respect.
• Communication Skills: Clear and effective communication skills, both verbal and written, to address employee concerns, conduct investigations, and provide guidance to supervisors and managers.

Qualifications:

• 4+ years of HR Generalist, Administrative or Supervisory experience within a non-profit, social service and/or distribution environment preferred.
• Bachelor's degree in Human Resources or related field preferred.
• Fluent bilingual English/Spanish is required.
• MS Office Suite and Google Suite and use of the Internet, with working knowledge of HRIS systems such as ADP, Paychex, etc. Safety, Employee Relations and Payroll
• PHR designation is helpful but not required.
• Knowledge of CA employment and wage & hour laws.
• Must be resourceful and possess strong analytical skills with the ability to think creatively to solve problems
• Ability to work cohesively as a team as well as work independently, demonstrating a service-first ethic
• Well-organized and detail-oriented, highly adaptable and able to maintain challenging projects
• Must possess at any time a valid driver’s license with a driving record acceptable to organization organization carrier
• Tactful, empathetic and able to maintain confidentiality.
• Good project management and organizational skills including the ability to manage tasks and accomplish goals efficiently.