Strategic Account Manager, Medically Integrated Dispensing (MID)

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Company Profile McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively. United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a “Most Admired Company” in the healthcare wholesaler category by FORTUNE, a “Best Place to Work” by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more info, visit We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Position Summary McKesson is seeking a Strategic Account Manager, Medically Integrated Dispensing (MID). The Strategic Account Manager – MID is responsible for strategic account leadership, operational performance, and growth execution across a defined portfolio of large, complex McKesson Specialty Pharmacy and MID accounts. This individual serves as the primary relationship owner and trusted advisor, ensuring successful delivery of MID programs and alignment with enterprise customer goals. The Strategic Account Manager partners closely with Account Executives, Client Management Specialists, Implementation, Clinical, GPO, and Operations teams to deliver high‑quality service, scalable program adoption, and measurable business outcomes. Key Responsibilities Account Strategy, Retention & Growth Owns the strategic direction, retention, and growth of large enterprise MID and Specialty Pharmacy accounts. Develops and executes account plans aligned to customer objectives and McKesson Specialty Pharmacy strategy. Identifies and advances new business opportunities, including: Expansion of medically integrated dispensing programs. Growth within Specialty Pharmacy networks, health systems, and large provider organizations. Penetration of multi-site and multi-specialty enterprise accounts. Partners closely with Sales/Account Executives to qualify, position, and expand opportunities. Understands enterprise practice workflows, decision drivers, and financial priorities; translates into actionable ROI‑based strategies. Drives adoption of core offerings (e.g., MID, GPO programs, software products) while deepening Specialty Pharmacy engagement. GPO Strategy & Multi‑Specialty Expansion Owns the internal GPO relationship strategy for assigned accounts. Partners with GPO leadership and account teams to: Identify opportunities to expand McKesson presence within multi‑specialty practices. Align MID and broader McKesson offerings to GPO‑driven growth strategies. Leverage GPO relationships to unlock new sites, specialties, and service lines. Acts as a strategic connector between GPO, Sales, and Account teams to drive expansion and value creation. Customer Support, Service Governance & Issue Resolution Serves as primary point of accountability for account performance and issue resolution. Leads triage and resolution of complex issues across internal teams. Ensures consistent service delivery aligned with contractual expectations. Establishes and monitors customer feedback and satisfaction metrics. Provides thought leadership and best practices to improve operational performance. Financial, Compliance & Credentialing Leadership Owns visibility into account financial performance (revenue, margin, growth). Develops and presents business plans, ROI analyses, and growth projections. Maintains knowledge of contracts (GPO, payer, etc.) and their implications. Education & Minimum Requirements Degree or equivalent and typically requires 7+ years of relevant experience. Bachelor’s degree or equivalent experience. Critical Skills 7+ years of large account management, consulting, or related experience. Specialty pharmacy experience. Experience managing complex healthcare accounts and growth strategies. Experience supporting or partnering with sales efforts and business development initiatives. Specialized Knowledge & Skills Ability to work with C-Suite level leaders in customer organizations. Deep understanding of pharmacy workflow, systems, and operations. Knowledge of payer landscape, reimbursement models, and competitive dynamics. Experience developing business cases, ROI analyses, and growth strategies. Experience working with or alongside GPO structures and strategy. Familiarity with Medically Integrated Dispensing and Total Care Solutions offerings. Specialty Pharmacy and Community Oncology experience preferred. Certified Pharmacy Technician or equivalent experience preferred. Expected Competencies Strategic thinker with strong execution capability. Ability to influence without authority across cross‑functional teams. Strong business acumen and financial literacy. Excellent communication and executive presence. Proven ability to drive growth, retention, and customer satisfaction. Strong problem‑solving and decision‑making skills. Ability to operate in a fast‑paced, complex environment. Working Environment Candidate living near a major airport is highly preferred. Ability to travel 30–50% is required (strategic, customer, and internal engagements). McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $105,500 - $175,900 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) View email address on click.appcast.io or (Canada) View email address on click.appcast.io. Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson! McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.