Assistant Service Manager - Louisville, KY

General Description As an Assistant Service Manager, you will gain hands‑on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service. You will also become familiar with managing the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time. We encourage you to allow us to invest in your success as you invest in ours. Responsibilities Drive and reach sales goals through guest interactions, including tire and service sales Build guest relationships and ensure satisfaction through being the liaison between technicians and guests Effectively manage the service department as needed Contribute to training and development of service department associates Articulate all warranties, promotions, and advertisements Utilize tools provided to make recommendations to guests based on manufacturing guidelines Maintain a clean and safe work and guest area Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, standing, bending, and squatting Basic Qualifications Minimum 1 year of previous automotive service department experience Valid driver's license Must be at least 18 years of age No relocation is being offered for this position Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future Preferred Qualifications Previous management experience Previous automotive service sales experience Position Criteria Strong work ethic; independently motivated to produce results with limited influence from others Hard worker who demonstrates responsibility, dependability, conscientiousness, communication, and teamwork Ability to review, analyze, and interpret information, identify problems, and make decisions Ability to read, understand, and follow procedures and guidelines Depending on location, stores may be open 7 days a week, which may include weekends and some holidays Ability to follow established safety policies and procedures Equal Employment Opportunity Goodyear is an Equal Employment Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, or any other characteristic protected by law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call (312) 915‑5548. #J-18808-Ljbffr The Goodyear Tire & Rubber Company