Customer Service Representative - State Farm Agent Team Member

We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Christopher Rowe - State Farm Agent may be the right fit for you!

About Our Agency

We help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, retirement planning, business insurance, college planning, and renters insurance. Our office is located in Pottstown, PA. I have been a State Farm agent since 2012. Our agency has received awards including: Ambassador Travel and Legion of Honor.

Customer Service Representative - State Farm Agent Team Member

As a customer service representative - State Farm agent team member with Christopher Rowe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property/casualty insurance license (must have currently).
• Life/health insurance license (must be able to obtain).

Schedule: Monday-Friday, 1pm-5pm

Compensation: $18.00 - $20.00 per hour

Apply Now and Let Us Put You on the Path to Success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.