Assistant Manager
Pizza Hut
Pizza Hut Assistant Restaurant General Manager (ARGM)
Reports to Restaurant General Manager - Direct your shift leaders, trainers and team members to enhance systems that create smooth operations. Learn coaching skills to drive the store's culture and daily operations.
Duties/Responsibilities:
- Assist RGM with hiring, training, building a bench of key holding managers and team members in restaurant
- Own and promote positive restaurant culture and employee experience (Live Life Unboxed!)
- Maintain excellent customer service standards
- Enforce and follow Pizza Hut service principals (Deliver it fast, make food we are proud to service, service with a smile)
- Assist RGM with oversight and execution of all store inventory, forecasting, scheduling processes
- Ensure all team members have the tools and knowledge necessary for success
- Develop a store team that has high customer satisfaction results
- Ensure restaurant meets/exceeds all Tasty Hut, LLC and Pizza Hut brand standards and processes on shifts (Food, restaurant and driver safety, CHAMPS, brand standards, FSSC, CORE)
- Assist the RGM with career development and performance management process for restaurant team (MSM)
- Expert knowledge and utilization of Pizza Hut provided tools (Hutlink, Learning Zone, Pizzapedia)
- Executes all Pizza Hut provided training material and courses, follows up with team members on execution
- Compliant with all laws and regulations
- Ensures a safe work environment is provided in restaurant
- Maintains a clean, organized restaurant that meets all health and safety regulations
- Brand steward for Pizza Hut brand
- Assist RGM with restaurant calendar
- Effectively communicates and executes company initiatives by managing performance of restaurant team
- Manages and adheres to employee handbook and policies
- Maintains professional image and highly ethical conduct as representative of Tasty Hut, LLC
- Exhibit Tasty Hut, LLC core values and work daily to fulfill mission and vision
- Other duties as assigned
Training/Requirements:
- Be a customer maniac! - all roles
- Serv Safe certified
- Lead On! Shift leader
- Proficient at Microsoft Office
- Lead On! Restaurant general manager and computer basics
- Reliable transportation
- Communicate, give feedback in positive manner
- Valid driver's license preferred
- National sex offender registry check
- Motor vehicle record
- MSM courses 7-9
Vacancy posted 5 days ago
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