Nurse Aide I & Clinical Secretary, Emergency Department

Overview The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are: Dignity and Respect – Listen to and honor patient and family perspectives and choices. Information Sharing – Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful. Participation – Patients and families are encouraged and supported in participating in care and decision-making at the level they choose. Collaboration – Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well‑being of our community, we are committed to providing outstanding and compassionate care. For more information, visit EOE Licensure Nurse Aide I Required Education High School Diploma or Equivalent Required Experience 1 Year Healthcare Preferred #J-18808-Ljbffr