Head of PR & Communications

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry.

As Head of PR & Communications, reporting to the CMO, you will manage the Comms team and serve as the champion of a consistent narrative across SeatGeek. You'll become a trusted partner across all areas of our business by helping harness our momentum, and accelerate SeatGeek from a growth stage company to an industry changing household name. You will own all major communications workstreams, including consumer & industry press and corporate & internal comms, using both our in-house Comms team and external partners to drive success.
What you'll do

• Own Comms: Responsible for all aspects of PR & Communications, including consumer, industry, policy, investor and internal
• Define our narrative: Own and evolve a cohesive narrative framework, embedding it across SeatGeek and amplifying it externally to shape industry perception
• Grow fan differentiation : Partner closely with brand, creative & product marketing to drive differentiation with fans in who we are, what we deliver and why we should be their favorite
• Elevate brand relevance : Position SeatGeek and our executives as leading industry thought leaders in the live events and technology space
• Scale with impact : Balance human authenticity with AI-enabled efficiency to cover a wide remit of external and internal comms. Responsible for balancing the size of the in-house team, external agencies and/or operating tools
• Be an exec partner : You'll work across our executive team to make Comms a multiplier across all facets of our business. You will be a trusted stakeholder with a seat at the table for strategic, high-impact moments
• Empower, coach & operate : You'll lead our Comms team, helping both comms generalists and senior internal comms team members grow & succeed. You'll set up ways of operating, KPIs, tools and structure that make the team high impact

What you have

• Comms Expert : 14+ years growing within various roles of PR & Comms, ideally with specific experience on corporate comms, policy comms or investor relations
• Team Leader : You've managed and mentored an internal team of comms professionals of varying seniority, and when necessary you've supplemented your team with external agencies or consultants
• Proven Breadth : Track record of driving results for growth companies with corporate, business (b2b) and consumer audiences. Experience with IPO, investors and board facing communications is strongly preferred
• Proven Depth : Experience working in unique industries with complex business models, major competition, or interesting regulatory environments
• Narrative Magician : You can quickly understand a situation, tease out relevant information, and build a narrative that raises the floor and grows the ceiling.
• Connection Maker: Success in highly collaborative, cross-functional environments. Experience building strong working relationships with executive leaders, product teams, sales leaders, reporters and others
• Proactive > Prescriptive : Proactive self-starter with ownership mentality. Solutions over problems, and north-star over specific roadmap
• You are goal-oriented, cool under pressure, and bend towards continuous improvement

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave
• 401(k) matching
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $360 per quarter to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $190,000 - $275,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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