ServiceNow Developer

POSITION


ServiceNow Developer


LOCATION


Hybrid 2 days a week . any days


10 park plaza in MA


Must be local to Mass or NH


DURATION


Contract, June 30th end date, with extension


June 30th is just their year end.


These are about a year


PAY RATE


$90/hr. on C2C


INTERVIEW TYPE


30 minute interview


2nd round


VISA RESTRICTIONS


None


REQUIRED SKILLS


Must be local to Mass or NH

Someone that has worked in the platform at least 3 years


Workflows


Catalog development


Optimizing the platform


And build out the roadmap going forward


ITSM business management


Exposure to CMDB is preferable (configuration management database)

Separating service now from the DOT . implementing service now for the MBTA.


Cleaning up the work from the separation


2 developers.


Agile . doing sprints


Need to streamline processes


Training


Reporting


Helping with process work

Development


Someone that has worked in the platform 3 at least 3 years


Work flows


Catalog development


Platform is 10 years old.


Optimizing the platform


And build out the roadmap going forward


ITSM


ITSM business management


Exposure to CMDB is preferable (configuration management database)


Test, dev and sandbox environment

• Design, develop, and implement custom solutions on the ServiceNow platform using various modules such as Incident, Change, Problem, Service Catalog, and more.
• Work closely with business analysts, project managers, and other stakeholders to understand requirements and translate them into effective technical solutions.
• Develop integrations between ServiceNow and other enterprise systems using REST, SOAP, or other integration technologies.
• Develop, test, and deploy custom applications, workflows, and scripts within the ServiceNow platform to meet business requirements.
• Configure and customize ServiceNow features, including forms, workflows, reports, dashboards, and notifications.
• Implement ServiceNow best practices and ensure system performance, scalability, and security.
• Ensure the quality and reliability of the delivered solutions.
• Troubleshoot and resolve issues within ServiceNow applications and integrations.
• Stay current with the latest ServiceNow releases and features and provide recommendations for continuous improvement.
• Assist in ServiceNow platform upgrades and migrations
• Develop and maintain technical documentation for ServiceNow solutions, including design specifications, technical workflows, and user guides.