Veterinary Clinic Manager

Veterinary Clinic Manager Veterinary Clinic Manager Houston SPCA | Houston, TX | Exempt At Houston SPCA, we believe exceptional animal care begins with strong leadership, compassionate service, and operational excellence. We're looking for a Veterinary Clinic Manager who leads with heart, thinks strategically, and takes pride in building a clinic environment where people and animals thrive. This is a role for someone who doesn't just manage a clinic—and sets the standard for how care is delivered, how teams collaborate, and how the mission comes to life every day. What You'll Be Accountable For (What Success Looks Like) Create smooth, efficient clinic operations that support high-quality veterinary care and outstanding client experiences. Build, train, and schedule a clinic team that feels supported, prepared, and motivated to do their best work. Ensure the Veterinary Clinic consistently meets cleanliness, safety, and sanitation standards in alignment with Houston SPCA policies. Develop and refine SOPs that make training, workflows, and daily operations clear and consistent. Monitor clinic performance through metrics, monthly reporting, and financial insight—including staffing models, pricing considerations, and operational efficiency. Serve as a reliable problem-solver for staff and clients, calmly addressing concerns and resolving issues with professionalism and empathy. Partner cross-functionally with other Houston SPCA leaders to support organizational growth, community outreach, and events. How You'll Show Up Each Day Leads visibly and proactively —you're present on the clinic floor, not just in an office. Balances compassion with accountability , holding high standards while supporting your team's growth. Anticipates challenges and solves them early , using data, observation, and feedback. Communicates clearly and respectfully with staff, leadership, volunteers, and the public. Adapts quickly to changing needs, priorities, or operational demands. Represents Houston SPCA with confidence and care , always reinforcing responsible pet ownership and exceptional client service. The Experience & Skills That Make You Successful Here Bachelor's degree or equivalent experience. 5+ years of management experience in animal welfare, veterinary services, or a related field. Strong operational knowledge of clinic workflows, medical protocols, sanitation standards, and animal handling. Financial and analytical skills related to staffing, budgets, revenue, and reporting. Proven ability to train, mentor, and develop teams. Comfortable working flexible or unscheduled hours as needed. Ability to lift up to 50 lbs and safely handle animals with patience and care. Valid Texas Driver's License. Why You'll Love Working at Houston SPCA We take care of our people so they can take care of animals. Benefits include: Medical, dental, and vision insurance Vacation and sick time off 403(b) retirement plan with employer contributions Employee Assistance Program (EAP) Employee discounts on veterinary and wellness services The chance to make a real, measurable impact in the lives of animals and the Houston community If you're a hands-on leader who thrives in fast-paced environments, believes in continuous improvement, and wants your work to truly matter—we'd love to meet you. #J-18808-Ljbffr New Frontier Animal Medical Center