Recruiting Counselor

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. 

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

Job Description

We are seeking a dedicated Recruiting Counselor to join our Nanny Team in the domestic placement division. This role is responsible for sourcing, screening, and guiding candidates for in-home positions such as Nannies, Family Assistants, and Newborn Care Specialists. The ideal candidate is a proactive communicator with a strong grasp of domestic staffing, exceptional assessment skills, and a genuine desire to help families and job seekers connect successfully.

What You’ll Do

• Candidate Sourcing: Identify top talent using job boards, company tools, events, and referrals.
• Screening & Interviews: Review applications, conduct screening calls, and hold structured interviews to evaluate skills and household fit.
• Candidate Presentation: Collaborate with Placement Counselors to match talent with family needs and expectations.
• Database Management: Maintain accurate and detailed records of candidate skills, preferences, references, and availability.
• Candidate Coaching: Support candidates through resume prep, interview best practices, and client readiness.
• Follow-Up & Retention: Check in regularly with placed candidates and clients to ensure satisfaction and resolve concerns.

Qualifications

• Recruitment: You have at least 2 years experience sourcing, interviewing, and placing candidates in client-facing roles—ideally in staffing, agency, or domestic placement environments.
• Detail-Oriented & Analytical: You excel at evaluating resumes, identifying qualified candidates, and aligning talent with specific client needs.
• Strong Interviewer: You’re confident conducting structured interviews and skilled at assessing candidate fit across skills, personality, and environment.
• Clear Communicator: You can effectively communicate with candidates and internal teams through both written and verbal channels.
• Proactive Sourcer: You know how to leverage multiple sourcing methods—from job boards to referrals—to find the right people quickly.
• Candidate-Centric: You provide empathetic guidance and constructive feedback throughout the hiring journey.
• Organized & Efficient: You can manage high-volume pipelines and multiple open roles without missing a beat.

Additional Information

Company Overview: Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an array of care for children, seniors, pets, and the home. Designed to meet the evolving needs of today’s families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs.

Salary Range: $50,000 to $60,000 The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).