Help Desk Technician

$54k - $78k

Retail PLus

Pour Windows Server and Teamwork into work that survives contact with real traffic, and you'll fit right in as our junior Help Desk Technician in Jacksonville. The deal favors the seasoned — 1 years earns $54,000 - $78,000, a part-time arrangement, and a technology charter you'll actually own.

Key Responsibilities

Untangle the Empathy dependency knots that have slowed Jacksonville releases for months
Support migration of on-premise services to cloud-native architecture
Collaborate with product and design teams to ship features end to end
Write clean, well-tested code that scales with Retail Plus Inc's growing user base
Translate Linux Administration metrics into the one chart Retail Plus Inc leadership checks each morning
Catch the Windows Server race conditions that only surface under Jacksonville peak traffic
Lead Microsoft 365 Administration design reviews that catch the costly mistakes before Jacksonville, FL builds them

What You'll Bring

Working familiarity with part-time schedules and team norms at Retail Plus Inc
Prior experience working on-site in Jacksonville, FL, or willingness to relocate
Comfortable presenting ideas to stakeholders at every level
Demonstrated wins in technology work somewhere near Jacksonville, FL
A teammate's instinct to unblock others before yourself
Hands-on experience with modern Teamwork workflows and tooling

Retail Plus Inc has spent 1 years turning technology headaches into routine wins for clients across Jacksonville, FL. Politics die fast at Retail Plus Inc because we put the awkward stuff on the table early.

We frame the offer around growth: $54,000 - $78,000 today, mentorship now, benefits always, and the flexibility to live well in FL.

The Retail Plus Inc hiring team is moving on qualified applicants without delay.

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Vacancy posted 1 day ago

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