Delivery Coordinator

Job Title

Come join an exciting and innovative company that puts the "care" back in healthcare!

At KabaFusion, our patients come from all walks of life and so do we. We hire GREAT people, period! Our culture celebrates and supports the differences that make us unique. Here, it doesn't matter what your role is, your hard work and dedication is not only recognized but celebrated. Join us and find out why this is the place to excel and do your best work.

What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it's no wonder why KabaFusion is the industry leader in home infusion.

Job Summary

O verses the delivery of medications and supplies to patients by coordinating with local courier services and national carriers. Will perform drivers' duties on an as needed basis. Ensures medications are packaged and transported to the patient to meet appropriate temperature storage conditions. Assists the pharmacy department and local office staff as required. Works under the direct supervision of a licensed registered pharmacist and performs clerical, equipment and delivery activities that are in compliance with the State Board of Pharmacy regulations.

Major Duties and Responsibilities

1. Orders, restocks and assembles all shipping supplies per KabaFusion ordering processes.
2. Communicates patient and caregiver concerns and questions with appropriate clinical staff.
3. Performs durable medical equipment cleaning and testing as required.
4. Contacts each patient to coordinate delivery or pick up. Proactively informs patient when delivery will be delayed.
5. Utilizes cost-effective overnight common carriers as much as possible.
6. Answers and triages inquiries related to deliveries.
7. Makes deliveries to patients as required. Explains start of care documents clearly and concisely, collects co-pays, and obtain required signatures of patients and/or patient's agent.
8. Processes documentation and collected monies per established local office procedure.
9. Performs other related duties as directed.

Skills and Abilities

• Good written and oral communication skills

• General computer skills including MS Office, Windows, Outlook, and internet.

• General level of interpersonal skills to interact effectively and professionally with both internal and external customers.

• High level of multi-tasking and problem-solving skills.

• Ability to maintain performance levels that support the mission and philosophy of the company of providing exceptional patient care services and satisfaction.

Education and/or Experience

• High school diploma or equivalent.
• Home care or related healthcare experience preferred
• Current driver's license in the state requesting employment with a good driving record.
• Proof of liability insurance on personal vehicle if it is used for company business.

What we offer: Competitive compensation Benefits start on your 1st day of employment 401k w 4% match – no waiting or vesting period PTO / Floating Holidays / Paid Holidays Company paid life insurance, short term disability Employee Assistance programs to help with mental health / wellness Learning & Development Programs Perks… includes discounts on travel, cell phone, clothing and more… Generous employee referral program