Nurse Account Manager

Company Overview :  Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models

Responsibilities

Account Management

• Facilitate product installation and replacement by coordinating with the device installation team.


• Manage the account handover process from the sales team and drive project implementationConduct daily checks for device health and resolve issues


• Create and implement clinical protocol 

Training and Education

• Provide comprehensive on-job training for nursing staff, housekeeping personnel, and administrative teams on product usage.


• Train staff on new product features and drive adoption.

Patient Care and Monitoring

• Ensure new patients are on boarded through a tele-calling process with physicians.


• Implement alert management protocols, including acknowledgement, validation, and escalation.


• Conduct monthly patient data reviews with the nursing director.


• Visit each monitored patient at least once a fortnight, updating notes on the RCM platform

Reporting and Compliance

• Implement and present monthly Clinical Governance Reports to facility leadership.


• Attend weekly reviews and planning sessions with the Zonal Account Manager.


• Ensure compliance with all required processes, including activity logging and medical notes.


• Collect and report information on competitor activities within allocated accounts.

Qualifications

• Registered Nurse (RN) or Licensed Vocational Nurse (LVN) certification required.


• Strong clinical background in skilled nursing or long-term care settings.


• Excellent communication and interpersonal skills.


• Proficiency in healthcare technology and electronic health records.


• Ability to work independently and as part of a team.

Preferred Skills

• Experience with remote patient monitoring systems.


• Knowledge of healthcare compliance and data protection standards.


• Project management skills.

About Dozee ()

Vision & Mission

Save Million lives with Health AI

Dozee is India’s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A "Made in India for the World" solution, Dozee has pioneered the world’s first non-contact blood pressure monitoring system. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming patient safety and care by enhancing outcomes and reducing costs.

Dozee is adopted by 300+ hospitals and monitors 16000+ beds across 4 countries . Dozee has monitored over 1 Mn Patients, Delivered 35000+ Life Saving Alerts and Saved 10 Mn+ Nursing Hours. 

Videos

Dozee in News:

Bloomberg - Oct 21, 2024

News18 - Oct 26, 2024

Analytics India Magazine - Oct 29, 2024

ET HealthWorld - Sep 16, 2024

BW healthcareworld - Oct 29, 2024

- A tertiary care hospital study published in JMIR , validated Dozee’s Early Warning System (EWS), showing it identified 97% of deteriorating patients, provided alerts ~19 hours in advance , and generated 5x fewer alerts, reducing alarm fatigue and improving patient outcomes.

- A study at King George Medical University, Lucknow, and published in Frontiers in Medical Technology demonstrated that Dozee’s automation can potentially save 2.5 hours of nursing time per shift , improving workflow efficiency and allowing more focus on patient care.

- A study on remote patient monitoring in general wards published in Cureus found that 90%+ of healthcare providers reported improved care and patient safety, 74% of patients felt safer , and there was a 43% increase in time for direct patient care.

- Research by Sattva , an independent consulting firm, demonstrates Dozee's substantial impact: for every 100 Dozee-connected beds, it can save approximately 144 lives , reduce nurses’ time for vital checks by 80% , and decrease ICU average length of stay by 1.3 days.  

Key Highlights

Founded : October, 2015

Founders : Mudit Dandwate, Gaurav Parchani

Headquarters : Bangalore, India | Houston, USA | Dubai, UAE

Key Investors & Backers : Prime Ventures, 3one4 Capital, YourNest Capital, Gokul Rajaram, BIRAC (Department of Biotechnology, State Bank of India, and Dinesh Mody Ventures, Temasek Foundation, Horizons Ventures

Stage : Series A+

Team Strength : 280+

Business : Providing Continuum of care with AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) for Hospitals and Home

Certifications & Accreditations :

ISO13485:2016 Certified, ISO27001:2022 Certified, CDSCO Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system and SOC2 Type II Certified

Achievements

- Forbes India 30 under 30

- Forbes Asia 100 to Watch

- Times Network - India Health Awards 2024 for AI innovation in Bharat Healthcare tech

- BML Munjal Award for Business Excellence using Learning and Development

- FICCI Digital Innovation in Healthcare Award

- Anjani Mashelkar Inclusive Innovation Award Marico Innovation For India Award

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Disclaimer: Dozee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.” Dozee does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Dozee will not tolerate discrimination or harassment based on any of these characteristics

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.