Financial Aid Advisor

Financial Aid Advisor

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Financial Aid Advisor with Medical City Dallas you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

Provides guidance and support to students and families throughout the financial aid process by developing and finalizing financial aid plans in compliance with state, federal, accreditation, and company policies and regulations. Assists new, continuing, and re-entry students in understanding available financial aid options and helps ensure funding plans align with their educational needs and best interests.

Maintains a high level of professionalism, ethical standards, and student-focused service while counseling students on financial aid eligibility, packaging, and related processes.

CHCP Core Values

This position also requires adherence to CHCP's core values, which are the basic elements of how we go about our work. They are the practices we use (or should be using) every day in everything we do. Our core values are a small set of timeless guiding principles which we live by and include:

• Innovation: We embrace organizational goals and drive positive change.
• Compassion: We care about our students, their future employers, and the communities that they serve.
• Accountability: We are committed to responsibly upholding and reinforcing our values.
• Respect: We are accepting and considerate of others, regardless of background, abilities, or beliefs.
• Excellence: We execute our goals with passion and purpose and strive for the highest quality in our results.

Essential Duties and Responsibilities

• Provide financial aid counseling and guidance to prospective, current, and returning students and their families regarding available funding options, eligibility requirements, and the financial aid process.
• Assist students in completing financial aid applications and related documentation while ensuring compliance with applicable federal, state, accreditation, and institutional requirements.
• Review financial aid records and documentation to identify eligibility requirements, resolve discrepancies, and support accurate award determination and processing.
• Coordinate the collection, review, and maintenance of financial aid documentation to ensure timely processing and compliance with regulatory standards.
• Develop and communicate student financial aid packages and monitor aid activity to support accurate and timely funding.
• Maintain accurate and compliant student financial aid records in accordance with institutional policies and regulatory requirements.
• Prepare, analyze, and distribute financial aid reports to support operational effectiveness, compliance monitoring, and departmental decision-making.
• Serve as a resource to students by addressing questions and concerns related to financial aid programs, processes, and policies in a professional and service-oriented manner.
• Support departmental compliance efforts by adhering to established policies, procedures, and applicable federal, state, accreditation, and institutional regulations.
• Collaborate with internal departments and external stakeholders to support student success and effective financial aid administration.
• Participate in training, process improvement initiatives, and other departmental projects as assigned.
• Perform other duties and responsibilities as assigned.

Education

• High School Diploma required.

Experience

• Experience in a higher education setting preferred.
• Experience working with and technical knowledge of student financial aid programs preferred.
• Basic knowledge of federal and state regulations which may impact Title IV funding.

Computer Skills

• Must be proficient in Microsoft Office (i.e. Excel, Outlook, and Word) and data entry.
• Basic knowledge of CampusVue database (preferred)

Benefits

The College of Health Care Professions offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

"There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Financial Aid Advisor opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

HCA Healthcare