Account Executive - Cargo Sales

Achieving our goals starts with supporting yours. Grow your career, access top‑tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry‑leading health plans and best‑in‑class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee‑led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, perishable goods, life‑saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics and more – you can build a career within a career and gain exposure to many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold. Key Responsibilities The Cargo Sales Account Executive is responsible for outside sales, account management and development to drive revenue growth and ensure customer satisfaction. They are responsible for introducing cargo product in the market, maintaining sales and high standard of service to customers. Must be enthusiastic, self‑starter, deal maker, tenacious and solutions oriented. Must also stay current on competitive landscape and ensure leadership role for United Cargo in the industry. Develop customer relationships into long‑term business relationships. Proactively solicits cargo business from existing and prospective accounts to achieve and exceed revenue goals. Makes frequent in‑person sales calls and follows the Diamond model (relationship on different levels and with different departments). Responsible for mid‑term, long‑term and export selling, consignee sales and import sales. Creates and maintains account profiles in United systems. Creates awareness of all UA products and services in the area to magnify market influence and generate future sales. Builds and maintains all‑around industry knowledge including freight forwarding, airlines and commercial sector. Stays current on competitive landscape, studies market conditions to pinpoint new breaks, prospects and/or possible threats. Provides total and efficient service to accounts. Takes ownership of account management and relationship management for assigned portfolio. Maintains creative business development approach ensuring balanced advocacy for business and customer needs. Enhances cargo revenues by developing account business plans and forecasting. Facilitates Quarterly Business Reviews (QBR) as appropriate. Responsible for rate negotiations and implementation including ad‑hoc capability. Actively manages customer allotments. Supports network optimization tools and processes. Partners with Freight Accounting for rate/billing oversight. Managing a diverse range of customers who pose a high volume of needs/demands with diplomacy. Maintains enthusiastic, solution‑oriented outlook. Takes a proactive approach to problem solving working closely with customers and/or colleagues to offer solutions, recommend changes or modifications. Computer‑literate ensures accurate and compliant record keeping in designated systems (i.e., utilizes Salesforce.com for documentation and to uncover sales opportunities). Promotes emerging technology such as eUsage. Note: This role will be required to travel up to 50% of the time. Qualifications What’s needed to succeed (Minimum Qualifications) Bachelor’s degree or 4 years of relevant work experience 2+ years of sales experience with direct customer contact or cargo customer service/sales experience Excellent written and verbal communication skills Good reading comprehension skills Communicates accurate information and ideas via a wide range of media to various audiences Knowledge of the competitive landscape Required to travel up to 50% of the time Must possess a valid, active driver’s license and have access to a reliable personal vehicle to travel to customer meetings throughout the region. Must be legally authorized to work in the United States for any employer without sponsorship Must be able to obtain a SIDA badge issued by the Airport Authority and a US Customs Seal issued by US Customs and Border Protection Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications) Master’s degree United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact View email address on click.appcast.io to request accommodation. The base pay range for this role is $64,030.00 to $83,346.00. The base salary range/hourly rate listed is dependent on job‑related factors such as experience, education, and skills. This position is also eligible for bonus and/or long‑term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. #J-18808-Ljbffr