Account Manager

Account Manager Remote | Full-Time Most account managers manage accounts. At Balanzly, you manage the financial backbone of businesses across the USA, UK, and Canada and you own it, end to end. About Balanzly Balanzly is a trusted bookkeeping and finance outsourcing firm serving growing businesses globally. With CPA/CA-backed expertise, 99.9% on-time delivery, and experience across 13+ industry verticals we help clients stay audit-ready, tax-optimized, and financially clear. We're expanding our team and looking for an Account Manager who owns their client relationships like a pro. The Role You're the person clients trust with their numbers. From the moment they onboard to the day their financials are finalized you're the single thread that holds the relationship together. You'll work closely with CPAs, finance executives, and business owners who expect precision, clarity, and zero surprises. This isn't a coordination role. It's an ownership role. What You'll Own End-to-end client relationships: Onboarding, delivery, retention, renewals. You are the account. Executive coordination: Liaise with internal CPAs and finance leads to keep every deliverable tight and on time. Reconciliation & finalization: Review, reconcile, and sign off on financial statements. Accuracy is non-negotiable. Proactive communication: Flag issues before clients find them. Be the advisor, not just the reporter. Relationship health: Keep client satisfaction high and be the first point of contact for escalations and queries. You’ll Thrive Here If You've handled reconciliation and know the difference between a clean close and a messy one You can explain a balance sheet to a founder without making them feel small You manage multiple client accounts simultaneously without letting any one of them feel like a number QuickBooks, Xero, or FreshBooks feel like second nature not something you Google You're proactive, deadline-driven, and obsessed with getting the details right Experience We're Looking For 1-3 years of experience in accounting, bookkeeping, or a client-facing finance role Solid hands-on knowledge of bank reconciliation and financial statement preparation Proficiency in QuickBooks, Xero, or FreshBooks (preferred) Exceptional communication skills written and verbal, across time zones Experience managing multiple client accounts simultaneously Prior experience at an outsourced accounting or finance firm is a strong plus Why Balanzly Work with a CPA/CA-backed team serving 13+ industries globally Remote-first, outcome-driven culture no micromanagement, just ownership Direct growth path into senior client leadership and finance advisory roles 5+ years of trust built with SMEs and startups across the USA, UK, and Canada Balanzly is an equal opportunity employer. #J-18808-Ljbffr