Assistant General Manager

Job Description

Job Description

JOB TITLE: Assistant General Manager

DEPARTMENT: Management

REPORTS TO: General Manager

The Assistant General Manager, under the supervision of the General Manager handles all aspects of marina operations within budgetary guidelines in an efficient, cost effective and creative manner and is responsible for helping the GM to improve the marina’s guest services level, performance, efficiency, and profitability. The Assistant General Manager also has a very important role in leading the marina team in emergency preparedness and response.

He/She is an excellent leader and provides the highest level of customer service in a friendly, helpful manner while accurately responding to the customers’ needs. Projects a professional company image through all types of interaction. As this is a fast pace environment, must be able to work under pressure.

1. Maintain accurate dock walk, rent roll, and occupancy reports
2. Ensures all staff are trained to provide prompt and the highest level of customer service to guests
3. Understand and comply with government regulations pertaining to marina operations and handle all aspects of governmental reporting and compliance including but not limited to weights and measures, OSHA, EPA, and Corp of Engineers;
4. Maintain a professional relationship with all agencies, contractors, vendors, and customers;

1. Bachelor’s Degree preferred
2. Previous management experience which included direction of employees, accounting and related budgeting activities, inventory control, advertising, and customer relations. Marine related experience required.
3. Ability to make independent decisions and determine appropriate course of action;
4. Must be available for 24-hour telephone contact for emergency response;

1. Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
2. Must be able to swim or be willing to wear a personal flotation device in instances of emergency
3. Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
4. Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.