Supervisor, Operations

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

The Operations Supervisor leads daily warehouse and pharmacy fulfillment operations, ensuring orders are processed accurately, safely, and on time. This role manages frontline teams, oversees workflow, and keeps production running efficiently in a fast-paced healthcare environment.

You will play a key role in driving team performance, maintaining quality standards, and supporting a reliable prescription fulfillment process.
What You Will Do

• Supervise daily pharmacy fulfillment and warehouse operations
• Assign work, set priorities, and adjust staffing during the shift
• Monitor productivity, accuracy, and quality metrics
• Identify issues and implement solutions to keep operations on track
• Coach, train, and support team members to improve performance
• Provide feedback and assist with performance management
• Ensure all work follows SOPs, safety rules, and regulatory guidelines
• Partner with inventory, transportation, and facilities teams
• Review reports and track performance trends
• Support onboarding, training, and documentation updates
• Promote a safe, clean, and organized work environment
• Conduct issue reviews and support root cause analysis
• Assist with operational tasks as needed

Basic Requirements

• 3+ years of experience in warehouse, distribution, or operations
• Leadership or supervisory experience (team lead, supervisor, or similar)
• Experience managing workflow in a fast-paced environment
• Experience reviewing reports or performance metrics

Preferred Skills / Experience

• Experience in pharmacy, healthcare, fulfillment, or distribution operations
• Experience coaching teams and managing performance
• Familiarity with regulated environments (pharmacy, FDA, or similar)
• Experience with warehouse or production systems
• Strong communication and problem-solving skills
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Experience supporting training or onboarding programs

Work Environment

• On-site role in a high-volume pharmacy fulfillment center
• Shift schedule: Sunday & Thursday: 2:00 PM - 10:30 PM
• Must be open to schedule changes and overtime as needed
• Extended periods of standing and walking (8+ hours)
• Occasional lifting up to 35 lbs
• Some time spent on the warehouse floor supporting operations
• No regular travel required

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$57,400 - $95,600

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) View email address on click.appcast.io or (Canada) View email address on click.appcast.io. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson! PandoLogic. Keywords: Operations Supervisor, Location: Cheektowaga, NY - 14208 , PL: 603650311