Staff Software Engineer, Communications Platform

Digital Products Engineering Digital Products Engineering is responsible for Tesla's customer facing website and mobile app which serves customers in over 60 countries, helping users understand and purchase our groundbreaking products, and keep track of their orders through delivery. The ideal candidate is flexible, motivated and a self-starter with a strong desire to improve efficiency, scalability and make an impact with contributions to a cross-functional team. This is a fast paced, highly rewarding opportunity to make a direct impact on our mission of transitioning the world to sustainable energy. Responsibilities Design, develop and support applications and backend systems under the team's scope, including customer communications, AI chat bots, customer graph databases, campaign management, and features accessible through mobile app, etc. Write clean, maintainable, performant, and well-tested code to implement new features and fix bugs. Write unit tests, integration tests, and work with QA to coordinate timely regression for new features. Monitor live system metrics, respond to alerts, and troubleshoot production issues Investigate and understand existing system technical functionality and propose technical improvements Collaborate with Product, Design, and Business stakeholders to plan and prioritize new feature development. Communicate changes in project estimates, dependencies, and blockers with affected stakeholders quickly Own feature development and projects through design, development, testing, release and production. Understand and improve the scalability, maintainability, availability, and visibility of applications Be flexible and quick to respond to changing business priorities and requirements. Document newly implemented technologies and application functionality Learn new technologies, practices, and business concepts to solve new problems as Tesla grows Work with technologies such as Go, Java, Python, Docker, Kubernetes, and LLMs Requirements Degree in Computer Science or related field, or equivalent experience Expert knowledge of REST APIs Experience with microservices, or service oriented architecture Experience with databases (either SQL or NoSQL) Good unit testing and integration testing practices Experience with message queue architecture Experience writing code in Go, Java or Python Working with open source technologies such as Kafka, Debezium, Elasticsearch, Docker and Kubernetes, etc. Experience working in an Agile/SCRUM Software Development Process Compensation & Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program Expected Compensation $140,000 - $300,000/annual salary + cash and stock awards + benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Tesla