Office Manager, SI Office

Office Manager, SI Office

The Department of Design and Construction's (DDC) Operations Division, Staten Island Borough Office, is seeking an experienced and organized Office Manager. The selected candidate will assume overall responsibility for coordinating and overseeing the administrative support functions of the Staten Island Borough Office. The Office Manager will supervise administrative staff, provide support to field personnel, and create and maintain databases in coordination with other divisions. Responsibilities include processing watermain shutdown requests for active projects and managing Freedom of Information Law (FOIL) requests in collaboration with DDC Legal and project engineers. The candidate will coordinate with Engineers in Charge by updating monthly site lists, maintain Protected Street Status records using the NYCStreets database, and prepare monthly infrastructure reports for Staten Island projects. The Office Manager will also prepare and receive project boxes for archiving and liaise with the Records Unit for box pickup. The Office Manager will respond to homeowner and business complaints received via 311 calls and manage water main shutdown notifications. Additional responsibilities include overseeing and maintaining the visitor sign-in log and records filing system, approving conference room scheduling, and collaborating with building management and the Operations Facilities team on all facilities-related matters. The candidate will also monitor security cameras to ensure the safety and security of guests and staff and submit monthly borough office reports. The Office Manager will serve as the backup liaison for Operations Technology and Innovation and assist the Assistant Commissioner with special projects as needed.