LEAD Mental Health Technician Coordinator

Job Description

Job Description

Lead Mental Health Technician Coordinator (MHTC)
12-Hour Shifts | Full-Time | Rotating Schedule

About Perimeter Behavioral Health

Perimeter Behavioral Health is one of the leading mental and behavioral healthcare providers in the country. We deliver hope to our patients through the delivery of comprehensive and dedicated treatment programs. Our focus and commitment to service excellence is available across several states and a variety of care settings.

Our team ensures patients receive the high-quality, personalized care they need to overcome mental health and behavioral challenges. We offer a range of settings including inpatient psychiatric hospitals, residential treatment centers, and outpatient counseling and therapies.

Overview

Perimeter Behavioral Health of the Ozarks in Springdale, Arkansas is seeking a Lead Mental Health Technician Coordinator (MHTC) to provide leadership and oversight of our Mental Health Technician team. This leadership position combines direct patient care with operational management responsibilities to ensure a safe, therapeutic, and recovery-focused environment for our residents and staff.

The MHT Coordinator serves as a role model for the Mental Health Technician team by leading daily operations, coordinating staffing, recruiting and developing team members, and promoting a culture of compassion, accountability, and excellence. This individual works collaboratively with nursing and clinical leadership to ensure quality patient care, regulatory compliance, and positive treatment outcomes.

Responsibilities

• Lead, supervise, and support the daily operations of the Mental Health Technician (MHT) team.
• Recruit, interview, hire, onboard, and retain qualified Mental Health Technicians in collaboration with leadership and Human Resources.
• Train, coach, mentor, and develop MHT staff through orientation, competency validation, ongoing education, and performance feedback.
• Create and maintain staffing schedules to ensure appropriate coverage based on patient census and acuity.
• Monitor attendance, coordinate shift coverage, and assist with staffing needs to ensure safe operations.
• Foster a positive team culture that emphasizes professionalism, accountability, teamwork, and exceptional patient care.
• Create and maintain a safe, therapeutic, and trauma-informed environment for residents, visitors, and staff.
• Model therapeutic communication, professional behavior, and crisis intervention techniques while supporting staff during behavioral emergencies.
• Ensure Mental Health Technicians provide quality patient supervision, documentation, safety checks, and implementation of individualized treatment plans.
• Participate in patient care activities including behavioral observations, therapeutic programming, de-escalation, and physical intervention when necessary (training provided).
• Collaborate with nursing, clinical, and administrative leadership to support quality improvement initiatives and regulatory compliance.
• Monitor unit operations and ensure adherence to hospital policies, Joint Commission standards, and state and federal regulations.

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree in Psychology, Human Services, Nursing, Social Work, Criminal Justice, or a related field preferred.
• Minimum of two years of behavioral health, psychiatric, healthcare, or human services experience required.
• Previous experience as a Mental Health Technician required.
• Prior leadership, charge, supervisory, or team lead experience preferred.
• Current CPR certification or ability to obtain upon hire.
• Ability to complete Handle with Care Verbal and Physical deescalation interventions training and appiactions
• Strong leadership, communication, conflict resolution, and organizational skills.
• Ability to work a rotating 12-hour schedule, including days, nights, weekends, and holidays.
• Physical capability to bend, stoop, lift, and safely assist during patient interventions.

Benefits

• Competitive pay and comprehensive benefits package
• Leadership development and career advancement opportunities
• Ongoing education and professional training
• Rewarding, purpose-driven work environment
• Company-sponsored retirement plan with employer match
• Medical, dental, and vision insurance options
• Paid time off 

Perimeter Behavioral Health is an equal opportunity employer committed to creating an inclusive workplace where all employees can thrive. We welcome applicants from all backgrounds, regardless of race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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