Sales Consultant - Durham, NC

Sales Consultant

The Sales Consultant (SC) plays a vital role in the Fortune Fish & Gourmet sales division by building strong, profitable customer relationships through tailored solutions and exceptional service. Collaborating with chefs, restaurateurs, hospitality professionals, and retailers, the SC drives revenue and gross profit through strategic customer alignment and expert product promotion with professionalism and culinary passion. The SC fosters partnerships by recommending an optimized product mix, delivering outstanding customer service, and resolving service issues diplomatically in coordination with product, logistics, and finance teams.

Key Responsibilities

• Cultivate new business opportunities through networking, consultative sales approaches, and a deep understanding of customer needs.
• Manage and expand existing accounts by building trust and providing creative, customized product solutions.
• Collaborate with chefs, restaurant owners, and other stakeholders to exceed their expectations, understanding their unique requirements and business goals.
• Represent and promote premium seafood, humanely raised meat, poultry, game, and gourmet products (cheese, chocolate, etc.).
• Stay abreast of industry trends, customer preferences, and market dynamics to provide informed recommendations and drive sales.
• Partner with Product, Category, Purchasing and Operations teams to align inventory levels with customer demands, ensuring timely deliveries.
• Coordinate with the Accounting team to establish credit terms and ensure all required documentation is accurately filed.
• Develop and execute strategic sales plans to meet and exceed performance targets.
• Organize and prioritize daily activities to ensure timely follow-ups, product delivery coordination, and issue resolution.
• Prepare compelling proposals, maintain detailed sales records, and report progress against goals.
• Utilize internal customer management systems, social media platforms, and trade directories to research and identify prospects.
• Act as a trusted consultant to clients, address inquiries and resolving issues with urgency and precision.
• Conduct follow-ups to ensure customer satisfaction and establish long-term partnerships.
• Work closely with senior staff and Sales Director to develop competitive pricing strategies tailored to customer needs.
• Contribute to a team of passionate professionals, fostering a culture of innovation, teamwork, and shared success.

Minimum Requirements

• 2+ years of outside sales experience in perishable food products; seafood experience is highly preferred.
• 25 years of professional sales in the foodservice industry, or 57 years in chef/restaurant management.
• Degree in Business, Sales, Marketing, Hospitality, Culinary Arts preferred, or 3+ years of relevant industry experience.
• Advanced English verbal communication skills
• Ability to quickly learn company products, systems, and operations.
• Proficiency in MS Office, Presentation Software, Social Media Platforms
• Highly motivated, personable, and capable of thriving in a fast-paced environment.
• Open to change and quick to adopt new technologies and processes.
• Self-starter with a history of success in managing time and priorities effectively.
• Detail-oriented, enthusiastic, and resourceful while maintaining professionalism.

Benefits Offered

• Full Health Benefits (Medical, Vision, Dental, and other voluntary benefits).
• 401K Retirement Savings Program with Company Match.
• Paid Vacation, Sick Leave and Holidays.
• Employee Discount Program for Product Purchases.

D'Artagnan is part of Fortune Fish & Gourmet, the Country's leading processor, distributor and importer of quality seafood, meats, and gourmet products. D'Artagnan, headquartered in Union, New Jersey, was founded in 1985 and is now the leading brand in the country, specializing in sustainably raised meats, poultry, game, charcuterie, truffles, and mushrooms. D'Artagnan is dedicated to natural, sustainable, and humane production and products. Over the years, D'Artagnan has built relationships and partnerships with farmers and ranchers who share the same philosophy and believe in free-range, preservative-free, and organic products.

With over $170M in revenue and a team of 260 employees, it is a hugely successful and well-recognized enterprise. D'Artagnan is organized around three distinct business lines: Food Services (Hotels, restaurants, etc.), Retail, and Online; each business line having a specific business model. D'Artagnan sells products in all 50 states and buys products all over the world. D'Artagnan has established an outstanding reputation over the years, built on a simple yet key principle: to provide its clients with the highest quality. For decades now, it has been acclaimed by the industry and customers all over the country and is recognized as a world-class company by many world-class chefs. In addition, the D'Artagnan website continues to grow in popularity and reach serving as a trusted destination for home cooks across America looking for the best tasting, restaurant-quality ingredients and specialty food products.

We seek employees who are passionate -- with a burning entrepreneurial and team spirit to join our growing company.

Local candidates only, no relocation support. Direct applications only; no third-party agencies.

Fortune Fish & Gourmet is an equal opportunity employer. Our Mission is to elevate meals and lives by uniting unmatched product quality and selection with responsible sourcing, faithful stewardship, and unparalleled commitment to our customers' and team members' success. Our Vision is a world in which we can all: Do good. Be great. Scale excellence.