Food Server

HOW YOU WILL IMPACT OUR MISSIONThe Food Server performs a variety of moderately difficult duties in greeting and taking orders from restaurant guests, serving guests, keeping assigned tables and areas clean and orderly. This position reports to the Lead Food Server, Manager and Supervisor. WHAT YOU WILL DOWelcomes and greets guestsTakes and serves food and beverages orders tablesidePrepares certain menu items including salads, appetizers, and dessertsAdvises customers’ regarding menu itemsMake Customer Service a top priorityPolitely and professionally answers guests’ questions regarding the Zoo or Safari ParkProfessionally handle difficult situations with employees and guestsKeeps assigned areas clean, orderly and in a safe conditionAssists new personnel as neededAssists (Lead, Cooks, Manager and Supervisor) as neededAssists with special events when neededCompliance with the SDZWA and Health Departments uniform standardsMaintains a passing grade on the County of San Diego Department of Environmental Health Food Handlers examsMaintains a passing grade on the Environmental Health Department testsAdheres to all SDZWA and department policies and practicesPerforms related duties and responsibilities as required WHAT WE ARE LOOKING FORThe ideal candidate will obtain an RBS Certification and Food Handler's Card within 30 days of starting the position. JOB EXPERIENCE At least one year of full service or fine dining restaurant experience. SKILLS AND KNOWLEDGE Wine, premium beers and specialty cocktailsStandard menu items and daily specialsCash handling proceduresSafety and sanitation methods used in the preparation and serving of foodBasic inventory controls and best practicesBasic usage and care of standard kitchen equipment and utensilsGuest service standards and policiesOperate and understand the cash register systemProficiently handle cash and credit card transactionsUnderstand and carry out oral and written instructionsMake simple arithmetic calculationsCommunicate effectively (verbal and written)Interact tactfully and courteously with guests and employeesWork effectively in a team environmentMulti-task and prioritize to meet the demands of businessWork in a high volume, fast-paced environmentWork competently with large diverse groups of peoplePerform required clean-up work #J-18808-Ljbffr