Client Manager
Mercer France
Region Market Development Manager
We are seeking a talented individual to join our Region Market Development team and manage a portfolio of large/jumbo client accounts at Mercer. This role will be based in our San Francisco office. You will play a critical role in establishing trusted advisor relationships with our Northern California clients, working with top tier consulting talent across Mercer's Practices and driving revenue growth. This is a hybrid role that has a requirement of working at least three days a week in the office or at clients.
We will count on you to:
- Manage a portfolio of large/jumbo client accounts (5,000+ employees), ensuring client satisfaction and addressing escalated issues effectively.
- Grow client revenue by establishing internal and external networks and channels with key buyers while generating new business opportunities.
- Develop and maintain process rigor on business development leads, tracking activities, and driving teams toward success.
- Navigate internal networks to bring together cross-LOB and Mercer teams to create tailored solutions that meet client needs.
- Collaborate with Mercer consultants and thought leaders to design strategic growth plans and engage C-suite executives in client and prospect organizations.
What you need to have:
- Bachelor's degree
- Minimum of 10 years of experience in a consulting environment, with demonstrated success in client management.
- Strong project management, financial acumen, and communication skills.
- Ability to understand and respond to client business needs, priorities, and industry environments.
- Experience consulting or selling Health & Benefits, Wealth/Investment or Career solutions to large corporate/institutional clients
What makes you stand out:
- Experience in engaging with C-suite and senior-level executives across HR, Finance, and IT sectors.
- Proven ability to build and expand buyer hubs, enhancing strategic relationships.
- Strong business acumen and a proactive approach to problem-solving and solution architecture.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
Vacancy posted 12 hours ago
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