Care Coordinator

Care CoordinatorMental Health Kokua (MHK) is hiring a full-time Care Coordinator to support residents living in the Kauhale supportive housing community at the Iwilei Center on Oahu. This role focuses on helping residents maintain stability by coordinating health services, appointments, and essential resources that support recovery and independent living.In this role, you will work closely with residents, case managers, and community providers to ensure individuals have consistent access to care, transportation, benefits, and wellness supports. This position is ideal for individuals with experience in behavioral health, housing programs, or social services who want to make a meaningful difference in a supportive housing environment.What You'll Do (Responsibilities)Care Coordination: Schedule and track medical, psychiatric, and behavioral health appointments and support follow-throughService Navigation: Assist residents with benefits enrollment, transportation, and access to community servicesResident Engagement: Conduct regular check-ins and encourage participation in wellness activities and recovery supportsSafety & Crisis Response: Monitor resident well-being and respond appropriately to emergencies or concernsDocumentation: Maintain accurate records and update client information in HMIS, EMR, and internal systemsTeam Collaboration: Coordinate with program staff, case managers, peer specialists, and external providersProgram Support: Assist with on-site service events, wellness activities, and recovery-focused programmingCare Coordinator QualificationsMinimum: High school diploma or equivalent, plus 2 years in behavioral health, housing, or social services; OR Associate's degree with 1 year experiencePreferred: Bachelor's in Social Work, Psychology, Human Services, or related field; experience with HMIS or care coordination platformsCurrent TB clearance, CPR, and First Aid certification (or ability to obtain)Must pass a criminal background check and drug screeningAble to lift up to 25 lbs and respond to facility-related needsRequirements & Work ConditionsAbility to work assigned schedules in a community-based supportive housing environmentWork involves standing, walking, and occasional liftingMay involve coordination with community providers and transportation arrangementsBenefits of Joining Mental Health KokuaMedical & Vision Insurance (UHA or Kaiser)Dental Insurance (HDS)Supplemental Insurance (Aflac)Pet Insurance403(b) Retirement PlanIdentity Theft & Legal ProtectionPaid Leave & Holiday PayPublic Service Loan Forgiveness (PSLF) eligibilityWhy Mental Health Kokua?At Mental Health Kokua, we believe in "Opportunities to Begin Again." Our supportive housing programs help individuals build stability, independence, and meaningful connections within the community.Your work helps people access care, maintain housing, and move forward in recovery. Apply today and help create opportunities to begin again!