Human Resources Manager

Job Description

Job Description

Location: United States (Remote – National Coverage); we strongly prefer candidates who are currently based in FL, MA, DC- East Coast Property Location

Reports To: President, HK Integrated Services US and HR Business Partner

Department: Human Resources (140-160 employees in 2026)

Employment Type: Full-Time, Managerial Level, Hybrid/Remote

Help Shape the Future of Our Workforce

Are you an experienced HR leader who thrives in fast-paced, peopled oriented environment? Do you want to make a meaningful impact by building strong, inclusive teams while driving operational excellence? If you are ready to lead both strategic initiatives and day-to-day people operations—managing everything from recruitment and onboarding to performance management and compliance with labor laws in housekeeping department—this is your opportunity.

HK Integrated Services US is seeking a proactive and bilingual Human Resources Manager to lead HR operations across our national workforce. This highly visible role is both hands-on and strategic—you will be at the center of employee relations, culture-building, and ensuring full adherence to labor laws. Your leadership will guarantee that our people feel valued, supported, and aligned with our core values of respect, professionalism, and operational excellence.

Key Responsibilities:Talent Acquisition & Onboarding:

• Lead a smooth and engaging onboarding process that helps new hires feel welcomed, equipped, and connected.
• Partner with department heads to evaluate staffing needs and implement smart hiring strategies.
• Continuously refine onboarding programs to drive retention and promote early success.
• Create posting for open positions across the board
• Evaluate and update job descriptions to ensure there is a clear understanding of roles and responsibilities keeping in compliance with local laws.

Employee Relations & Engagement

• Act as a trusted advisor for employees and managers, handling workplace concerns conducting investigations and record any findings as well as take proper actions.
• Partner with leadership to engage in the coaching and counselling of individuals in the team.
• Develop reward programs and surveys to engage with the team.
• Cultivate an inclusive, transparent, and high-performance workplace culture.
• Serve as liaison between HR, payroll, and legal teams to ensure seamless communication and compliance.
• Keeping track of benefits portal of any new hires and terminations, including Cobra letters.

Compliance & Operational Excellence

• Develop and enforce HR policies in accordance with federal, state, and local laws including safety regulations.
• Maintain clean, accurate, and confidential HR records and data systems (e.g., HKRIS, payroll integrations).
• Conduct regular audits and training to ensure consistency and accountability.
• Update company policies and procedures and handbooks on a yearly basis.
• Leave Administrator- review all ADA requests, Sick Leave, Personal Leave, and Parental/Maternity Leave.

Bilingual Communication & Support

• Support Spanish-speaking employees by providing guidance, resources, and training in both English and Spanish.
• Lead Spanish-language coaching sessions to strengthen communication across all staffing levels.

Your Background & Skills

• 3-6 years of progressive experience in HR management, including oversight of multi-state operations in Benefits, Payroll, Leave Administrator, HR Admin, and Performance compliance.
• Background in service industries or hospitality strongly preferred
• Fluency in both English and Spanish (spoken and written)
• Worked with ADP Workforce Now and Run
• Proven expertise in:
  • Employee relations and conflict resolution
  • Recruitment, onboarding, and performance management
  • U.S. local labor laws and HR compliance best practices
• Outstanding interpersonal, organizational, and communication skills
• Bachelor’s degree in human resources, Business Administration, or a related field (preferred) or SHRM Certificate
• Willing and able to travel periodically within the U.S. and internationally.

Key Competencies That Set You Apart

- HR Compliance and Best Practices

-Performance Management

-Benefits/Leave background

- Employee Relations and Conflict Resolution

• Change management and organizational development
• Diversity, equity & inclusion (DEI) leadership
• Coaching and leadership development

Why Join Us?

• Competitive base salary with performance-based bonus
• Comprehensive medical, dental, and vision insurance
• Paid vacation, sick leave, and holidays
• Flexible hybrid/remote work options
• Career growth opportunities in a fast-scaling, mission-driven company
• Supportive leadership team and people-first culture