Leasing Specialist

Position Summary The Leasing Specialist plays a critical role in supporting the operations of a low‑income housing community by leasing units, ensuring compliance with affordable housing program regulations (such as HUD, LIHTC, or Section 8), and providing excellent customer service to current and prospective residents. This individual serves as the first point of contact for applicants and residents and helps maintain full occupancy while fostering a safe, respectful, and supportive living environment. Essential Duties and Responsibilities Greet and assist prospective residents in a friendly and professional manner. Conduct property tours, showcase available units and highlight community features and benefits. Respond promptly to leasing inquiries via phone, email, and walk‑ins. Markets available units through online listings, social media, and community outreach. Prepare and process lease applications, renewals, and move‑in documents. Conduct inspections on make‑ready repairs. Accept security deposits, collect and post rent and other fees. Conduct background checks, verify applicant information, and ensure qualification standards are met. Maintain an accurate and updated database of available units and prospective tenants. Prepare HUD‑50058/HUD‑50059 forms accurately and timely and maintain delinquent rent rolls. Achieve leasing targets and occupancy goals set by management. Assist in planning and executing resident retention activities. Address resident concerns and coordinate with maintenance for unit readiness and repairs. Ensure all leasing activities comply with fair housing laws and company policies. Actively engage in targeted outreach marketing to attract prospective residents, leveraging referral incentives where applicable. Enhance community visibility by strategically placing and updating promotional materials such as banners, balloons, signs, and flags. Distribute marketing collateral—including newsletters, flyers, and pamphlets—to boost brand awareness, while conducting regular market surveys and competitive analysis to ensure a strong market position. Input information into the Yardi system and follow proper verification methods and processing in accordance with HUD and authority policies and procedures, input move‑in and move‑out dates, contact eligible waiting‑list applicants and monitor lease‑up rates. Answer multi‑line telephone in a courteous manner and take messages, transfer calls to voicemail, or refer calls to other employees or departments as appropriate. Undertake and perform other work‑related duties as assigned, including work in other functional areas to cover absences or provide relief, to equalize peak work periods or otherwise balance the workload. Position Requirements High school diploma or equivalent (required); Associate’s or Bachelor’s degree in business, social work, or related field (preferred). Two (2) years of experience in leasing, sales, or customer service (required). Knowledge of fair housing laws, local rental regulations and affordable housing compliance (preferred). Knowledge of HUD, LIHTC, or other low‑income housing regulations (strongly preferred). Sales and/or marketing experience is a plus. Fair housing certification preferred but not required. Proficient in leasing/property management software (e.g., Yardi) and Microsoft Office. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Strong organizational and time‑management abilities. Demonstrate an ability to support and contribute to community team. Excellent communication, negotiation, and interpersonal skills. Ability to work a flexible schedule, including evenings and possible weekends. Ability to understand and follow moderately complex written and oral instructions, communicate and relate to persons of diverse backgrounds and abilities. Professional appearance and demeanor. Valid driver’s license and good driving record. Occasional driving/traveling requirements (approximately 1% to 33% of the time). May be required to operate golf cart to conduct property tours. Employment Details Full‑time/Part‑time: Full‑time Number of openings: 1 Open date: 5/4/2026 Position type: Leasing Specialist EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications. #J-18808-Ljbffr