Senior Occupancy Planner

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Position Overview

JLL is seeking a Senior Occupancy Planner with interior design expertise to drive strategic occupancy planning and space optimization for enterprise clients' portfolios. This role combines tactical occupancy management with design sensibility to create transformative, data-driven workplaces that optimize space efficiency and support business objectives across building, campus, or regional levels.

Key Responsibilities

Strategic Planning & Space Optimization

• Develop and implement comprehensive occupancy plans and move sequencing strategies for designated regional portfolios

• Leverage interior design expertise to create space assignments and reallocations that balance functional requirements with aesthetic considerations

• Conduct scenario planning and space utilization analysis to maximize productivity and workspace efficiency

• Ensure planning alignment with corporate guidelines while enforcing space policies, standards, and design protocols

Client Relationship & Program Management

• Serve as primary point of contact for enterprise clients' daily operational occupancy requests and strategic planning initiatives

• Foster critical relationships across multiple stakeholders including Corporate Real Estate, Business Unit leadership, Corporate Finance, Project Management, and Facility Management teams

• Facilitate seamless transitions from current operating models to JLL service delivery frameworks

• Participate in quarterly business reviews and annual performance evaluation sessions

Data Management & Analytics

• Manage monthly reporting schedules and deliverables for people and space data, as well as occupancy metrics

• Conduct quarterly occupancy analytics and provide strategic insights for client review and decision-making

• Provide data stewardship for people and space-related data, ensuring accuracy and consistency through quality checks and reconciliation processes

• Track and report space requests and associated KPIs to measure program effectiveness

Design-Focused Space Planning

• Apply interior design principles to negotiate space transfers between business units and demonstrate changes in block plan format

• Conduct building audits in partnership with local onsite teams to verify employee locations, furniture layout, and room configurations

• Utilize AutoCAD proficiency to create test-fits, space layouts, and square footage calculations that optimize both function and design

• Recommend innovative design solutions that accommodate dynamic workforce needs and emerging workplace trends

Required Qualifications

Education & Experience

• Bachelor's degree in Interior Design, Architecture, Real Estate, Design, or related field

• Minimum 8+ years of experience in occupancy planning, space management, or facility management

• Background in interior design with demonstrated experience applying design principles to corporate workspace planning

• Proven track record of managing enterprise-level occupancy planning programs

• Experience in corporate real estate portfolio management preferred

Technical Proficiencies

• Advanced proficiency in occupancy planning software and IWMS/CAFM platforms (OpenSpace or similar)

• Strong AutoCAD skills for block planning, space layout documentation, and design development

• Advanced Microsoft Excel capabilities (pivot tables, vlookup, complex calculations)

• Experience with space utilization analysis, reporting, and data management processes

• Knowledge of office space measurement standards: BOMA, IFMA, or RICS

• Familiarity with workplace strategy concepts and space optimization methodologies

Design Competencies

• Understanding of interior design principles, space planning, and furniture layout optimization

• Knowledge of workplace design trends and their impact on occupancy planning

• Ability to balance aesthetic considerations with functional space requirements

• Experience with design software and space planning tools

Core Competencies (Aligned with JLL Behaviors)

Inspire

• Inspire clients to achieve strategic space optimization goals through design-driven insights and recommendations

• Show genuine care for client needs and provide exceptional support during transitions and implementations

• Foster collaborative relationships across diverse client teams and ensure all stakeholders are engaged in planning processes

Win Together

• Think enterprise-wide to solve complex occupancy challenges collaboratively with internal teams and client stakeholders

• Build trust through transparent communication and challenge assumptions respectfully during planning discussions

• Combine local market expertise with global best practices to deliver comprehensive occupancy solutions

Simplify

• Transform complex occupancy data into clear, actionable insights that support strategic decision-making

• Prioritize critical space planning activities that drive meaningful business outcomes while streamlining operational processes

• Create compelling narratives around space utilization data that inspire informed decision-making

Be Intentional

• Deliver consistently on project commitments and maintain high-quality standards for all occupancy planning deliverables

• Empower clients to make informed space decisions quickly by providing self-service access to real-time occupancy data

• Proactively identify opportunities for space optimization and portfolio efficiency improvements

Be Future Ready

• Stay current with emerging workplace trends, technologies, and occupancy planning methodologies

• Champion innovative design approaches to space management that accommodate dynamic workforce needs

• Balance immediate client needs with long-term strategic space planning objectives to ensure scalable solutions

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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