Property Manager Assistant

Job Description

Job Description

Join a locally owned company where you’ll have the opportunity to grow, learn, and build a long-term career in property management. This full-time, entry-level position is primarily scheduled Monday through Friday, 8:30 AM–5:00 PM, in a collaborative, team-oriented environment focused on providing excellent service to both tenants and property owners.

This position also includes occasional after-hours responsibilities to assist with urgent property issues or emergencies as needed.

Compensation:

$20 - $22 hourly

Responsibilities:

Leasing & Application Support

• Assist with advertising and marketing vacant units, including photos, online listings, and updates

• Prepare lease agreements and move-in documents for Property Manager review

• Help track lease renewals and upcoming expirations

Move-In & Move-Out Coordination

• Schedule and perform move-in, move-out, and annual inspections

• Ensure all required documents (lease agreements, renter’s insurance, utilities) are completed prior to move-in

• Send move-in and move-out instruction emails to tenants

• Coordinate scheduling of inspections and assist with property turnovers

Maintenance Coordination

• Receive and enter maintenance requests into the system

• Assign work orders to vendors following company guidelines

• Coordinate vendor scheduling and tenant access

• Follow up on open work orders to ensure timely completion

• Provide status updates to tenants and Property Managers
  

Administrative & Office Support

• Answer phones and respond to tenant and owner inquiries

• Monitor and respond to emails in a professional and timely manner

• Maintain accurate and organized digital files

• Assist with posting notices and documentation

• Support Property Managers with day-to-day administrative tasks

• Cover the front desk when needed
  

Property Oversight Support

• Assist with scheduling annual inspections and quarterly drive-by inspections

• Conduct drive-by inspections as needed

• Coordinate with vendors and the internal team to ensure properties are rent-ready

Qualifications:

• Valid driver’s license and reliable vehicle
• Reliable smartphone for use with inspection and communication apps
• Strong communication and interpersonal skills
• Professional demeanor and customer service mindset
• Proficiency in computer use, including Microsoft Office
• Strong email communication skills and attention to detail
• Ability to lift up to 20 lbs

About Company

Windermere Real Estate & Property Management is a trusted leader in residential real estate and property management services on Whidbey Island. We take pride in supporting our agents, property owners, and community with accuracy, integrity, and responsive service. Our commitment to excellence is reflected in the exceptional service we strive to provide every day.

Benefits Include:

• 10 days paid vacation

• 9 paid holidays

• Paid Sick

• Paid Medical insurance

• 401(k) plan with match

• Cell phone stipend

• Mileage pay