CL - IT Healthcare Consultant - Business Analyst - Advanced - 10443-1

CL - IT Healthcare Consultant - Business Analyst - Advanced

The SCDHHS MMRP DDI team is responsible for the Design, Development, and Implementation of the system. They will be responsible for developing and/or reviewing (DDI) artifacts including Business Requirement Documents (BRD), Technical Design Specifications (TDS), and Architectural Design Documents (ADD).

Specific duties include:

• Performs systems analysis activities for the Production MMRP systems.
• Gathers and develops business requirements and acceptance criteria for Production defects and enhancements
• Develops DDI artifacts compliant with established processes and rules
• Communicates with business owners, contractor analysts, and developers as needed throughout the SDLC
• Reviews QA and UA test cases and provides feedback
• Advises the DDI Manager on operational impacts, technical analysis, and other concerns

Acts as a subject matter expert (SME) for the Production MMRP systems including IBM Cram and associated processes.

• Attends and contributes to meetings regarding the existing and planned functionality of the MMRP systems
• Reviews business, functional, and technical requirements/documents and provides feedback
• Maintains knowledge and appropriate understanding of replacement eligibility systems through training, documentation review, and other means
• Communicates operational and technical concerns/observations to appropriate parties

Attends assigned trainings and performs other duties as assigned

Required skills (rank in order of importance):

• 1 year of Business Analysis experience with IBM Cram Social Program Management
• 3 years of experience in government IT projects as a business/systems analyst or performing related duties
• 3 years of experience gathering and documenting business rules, requirements, and processes
• 2 years of Medicaid Eligibility or other social services experience
• Excellent written and verbal communication skills
• Ability to develop well-written Use Cases consumable by business and technical staff
• Ability to gather business rules, requirements, and processes by interviewing business users and stakeholders and mining from documents, federal/state rules and regulations, etc.
• Knowledge of formal business process documentation including best practices.
• Understanding of business process modeling, including ability to utilize graphical process modeling tools
• Ability to effectively and professionally communicate with staff at all levels including executive leadership, middle management, front-line supervisors, and front-line workers

Required education: Bachelor's degree in a technical, business, or healthcare field. Equivalent (4 years') experience in business/systems analysis and/or computer systems development/modification is acceptable in lieu of experience