Director of Operations

Director of Operations | Southampton, NY

Empowered Hospitality is seeking a Director of Operations for one of our hospitality and retail clients in the Hamptons.

This iconic Hamptons business is far more than a traditional hospitality operation. Serving as a community hub for both year-round residents and seasonal visitors, it combines high-volume food service, retail, and guest experience under one roof. We're seeking a strategic and hands-on leader to oversee operations, develop teams, and drive business performance across the organization.

What We're Looking For

• Strong leadership and team development skills
• Experience driving operational excellence and accountability
• Financial acumen with the ability to monitor business performance
• Excellent organizational, communication, and problem-solving skills
• Ability to develop and improve systems, processes, and standards
• A collaborative and proactive leadership style

What You'll Do

• Oversee daily operations and business performance
• Lead, coach, and develop managers and teams
• Drive operational efficiency and consistency
• Monitor key business metrics and identify opportunities for improvement
• Partner with ownership and leadership on strategic initiatives
• Support workforce planning, training, and employee development
• Ensure operational standards are maintained across the organization

What Our Client Offers

• Competitive compensation and benefits
• Opportunity to join a respected and growing business
• Collaborative leadership environment
• High level of visibility and impact
• Opportunity to help shape the future of the organization

*Empowered Hospitality and our client are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.