Help Desk Analyst
InfoStride
Overview Job Title: EHR Helpdesk Analyst – 2nd Shift Location: Fully Remote Duration: 03/02/2026 – 03/01/2027 Shift: 3:00 PM – 11:30 PM EST Interview: Webcam Only Responsibilities Provide support for Epic applications, workflows, access, and integrations Troubleshoot application and user account issues Assist with password resets and access provisioning Manage tickets in ServiceNow (or similar system) Support go-live and system upgrades Maintain documentation and knowledge base articles Ensure HIPAA and security compliance Escalate critical incidents as needed Required Skills 2+ years of Epic technical support experience in healthcare Experience with ServiceNow or enterprise ticketing systems Strong understanding of EHR platforms (Epic, Cerner, Allscripts) Highly Desired Experience supporting Epic modules like Ambulatory, Inpatient, ASAP, or HIM #J-18808-Ljbffr InfoStride
Vacancy posted 23 hours ago
Similar jobs that could be interesting for youBased on the Help Desk Analyst in Raleigh, NC vacancy
- Accentuate Staffing is seeking a motivated and customer-focused Level 1 Help Desk Analyst to join our customers IT support team. This role is the first point of contact for end-users seeking technical assistance and is responsible for troubleshooting basic IT issues, providing...SuggestedWork at officeRemote work
- ...candidate has a strong ability to learn new IT techniques, excellent verbal and written communication skills, customer service talents to help non-technical users and exceptional time management skills. Here you will be exposed to a wide range of advanced technologies and...SuggestedFull timeWork at officeWeekend workAfternoon shift
$65k - $68k
ASM Research, An Accenture Federal Services Company in Raleigh, North Carolina is looking for a Business Analyst to provide analysis and document requirements for IT systems. Candidates should have a Bachelor's degree and at least three years of IT development experience...Suggested- The ideal candidate will be comfortable working in a fast-paced, analysis-driven environment and willing to take on new challenges in this rapidly-growing company segment. This position is 100% remote and would require working from a home office, in which candidates...SuggestedContract workWork experience placementWork at officeRemote workWork from homeHome office
Easy Recruiter
Raleigh, NC17 days ago - ...Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business... ...thinking must be paired with strong analytical skills. As an Analyst on Lucid’s Strategy & Analytics team, you will be expected to...SuggestedRemote work
Lucid Software Inc.
Raleigh, NC11 days ago - ...In relation to the Contract We have a qualified Data Analyst needed. You will be a vital member of our data team as it grows helping to convert complex data into insights guiding important corporate decisions. Your knowledge and insight are priceless; we want to leverage...Full timeContract workRemote work
The Wilson Group KW23
Raleigh, NC14 days ago - ...Business Analyst needs financial, bank payment, wiring experience Business Analyst requires: Experience with problem solving and incident management Experience with payments Financial, banking institution Experience identifying and managing risk and escalations...
Global Channel Management, Inc.
Raleigh, NC23 days ago $90k
Overview HCL Digital and Analytics has an immediate opening for a Technical Business Analyst in Cary, North Carolina. The Technical BA translates business needs to clearly defined and documented, high quality requirements or supplemental specifications for new applications...Immediate startRelocation- On-Site IT Support Technician Location: Raleigh, NC Employment Type: Full-Time | On-Site About the Role We are committed to providing responsive, high-quality IT services that empower educators, support staff, and students. We partner with schools to ...Full timeLocal areaHome officeMonday to Thursday
Technical Source
Raleigh, NC4 days ago - ...and system expertise during planning and strategy discussions, helping business stakeholders evaluate alternatives and select solutions... ...: 11 to 12 years of experience as a Technical Business Analyst with strong techno-functional expertise. Knowledge of Open Systems...Work at officeDay shift
$90k - $115k
...Description Overview We are seeking a Senior Tolls Business Analyst to support the North Carolina Turnpike Authority (NCTA) as part... ...investigate system anomalies, validate vendor performance, and help drive continuous improvement across a complex, mission critical...Contract workTemporary workFlexible hoursAtkinsRéalis
Raleigh, NC8 days ago- ...available Clearance Required: Not required, BUT YOU MUST BE ELIGIBLE FOR A CLEARANCE Position Overview: As a Technical Business Analyst , you will play a key role in bridging business needs with technical solutions. In this role, you will: Conduct process mapping and...Work at officeLocal areaRelocation package
- ...Carolina cities and towns. NCLM has an opportunity for a Business Analyst to join our Information Technology team. This is a hands-on... ...recurring processes accurately. The selected candidate will help support recurring processing cycles by reviewing incoming files,...Local area
North Carolina League of Municipalities
Raleigh, NC17 days ago - ...who has Syndicated Lending market experience and is passionate about building innovative products. As a loan expert Business Analyst, you will help shape the product roadmap and execute on product strategy. You will gain hands-on experience in a forward-thinking startup...Work at officeLocal area
Versana
Raleigh, NC8 days ago $110k
...Maximus is seeking a qualified Technical Analyst for one or more current and upcoming Child Support system modernization projects. The... ...project needs. Track action items, follow-ups, and decisions, and help ensure timely completion of assigned responsibilities and...Contract workFor subcontractorLocal areaRemote workMAXIMUS
Raleigh, NC4 days ago- NC State University is looking for an enthusiastic Information Technology Student Technician to assist library patrons with technology issues. You will join the Libraries Information Technology Support team, working closely with staff to resolve technical problems and ...
NC State University
Raleigh, NC23 hours ago - Data Analyst Location: Raleigh, NC Position: Hybrid Duration: Long Term This is a hybrid position. The candidate will be expected to work onsite every Wednesday. The Department of Information Technology (DIT) serves as the Technology Center for the State of NC. Services...Local area
- Join to apply for the Business Systems Analyst III role at First Citizens Bank . 1 week ago Be among the first 25 applicants. Join to apply for the Business Systems Analyst III role at First Citizens Bank . Overview This is a remote opportunity and can only be hired...Remote work
- ...share your resume at ****@*****.***. You can also reach out to me directly at (***) ***-****. Position: Business Systems Analyst with Epic Location: Remote Duration: Contract to Hire Description The Business Systems Analyst leverages strong healthcare and...Contract workWork experience placementRemote work
$98.09k - $156.95k
Job Description Identify business requirements and solutions related to the support of the specific business area for the implementation of a packaged system software. Lead configuration and administration of the Packaged Software, and participate in process design and ...Work at officeLocal areaRemote workFlexible hours2 days per week- ...US-Technical Specialist Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster...Local areaNight shift
- ...organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we... ...wins. ABOUT THE POSITION The Senior Workforce Management Analyst serves as a senior-level operational and analytical resource supporting...Full timeTemporary workWork at officeLocal areaShift work
Local Government Federal Credit Union
Raleigh, NC-22 - ...has won this prestigious award 14 times since 2012! **What are we looking for?**SoftPro is seeking a well-rounded Technical Helpdesk Analyst to join our talented and passionate Customer Solutions team. This position is located in our Raleigh, NC office with a hybrid (...Hourly payWork at officeRemote workMonday to FridayWeekend workAfternoon shift
- Overview The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and service requests. Service... .... Experience with ServiceNow is preferred. HDI Support Center Analyst, ITILv3 Foundation A+ certification highly preferred. Effective...Work experience placementWork at officeWeekend work
- Description The AD IT Service Desk team is the firrst point of contact for all associates' IT needs and requests. We are committed to... ...and accurately as possible. As part of the larger AD IT team, the Help Desk Specialist will provide first level IT support to AD associates...Work at officeLocal areaRemote work
- ...professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. Title: Help Line Analyst 1 Location: Carey, NC Role Overview We are looking for Helpline Analysts who will provide first-line support via phone,...Permanent employmentContract workLocal areaImmediate startMonday to FridayShift workDay shift
- ...deployment, maintenance, change management and support. Our mission is to work in close partnership with our business in order to help them unleash the power of their IT investments and achieve their priorities. Our goal is to leverage technology to create a long term...Shift work
- ...to hear and talk to communicate with customers Must be able to push/pull/ lift at least 45 lbs. individually and 50 lbs. with the help of a team member Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Safety...Full time
- ...Description: Six Business Analysts required for court processes. This is a hybrid role and candidates will be required to come onsite as required. Complete Description: Preferred candidates will have knowledge of CLIENT processes in one or more subject matter...Remote work
Nanosoft Consulting Talent Page
Raleigh, NC8 days ago - Vulcan Elements Inc. is looking for an IT Support Specialist to provide technical assistance across their office and manufacturing facilities. You will ensure high system uptime, support digital infrastructure, and assist with Tier 1 and Tier 2 technical issues. The ideal...Work at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Analyst. Be the first to apply!
Related searches
- end user support technician Raleigh, NC
- tech aide Raleigh, NC
- mri tech aide Raleigh, NC
- help desk assistant Raleigh, NC
- infrastructure support analyst Raleigh, NC
- technical associate Raleigh, NC
- systems support technician Raleigh, NC
- technical support associate Raleigh, NC
- technical support specialist Raleigh, NC
- IT help desk technician Raleigh, NC