Data Center Technician - United States

About the Role

Join Reboot Monkey as a Data Center Technician in Santa Clara . This is an onsite, independent contractor position supporting critical infrastructure at data center facilities.

Technicians will support assignments in or near the area , based on client requirements and available dispatches. This opportunity is intended for freelancers who are comfortable working independently and accepting assignments based on client demand.

Compensation

Hourly contract rate – based on experience and assignment requirements

• Technicians are paid for the actual hours worked on each assignment.

• There is no guaranteed 8-hour workday, minimum weekly hours, or fixed number of hours per week.

• The hourly rate, payment currency, invoicing schedule, and other assignment-specific terms will be confirmed during recruitment and documented in the applicable contract or Statement of Work (SOW).

• Any applicable travel allowance or additional assignment compensation will be confirmed separately.

Work Setup

• Independent contractor/freelance arrangement, not traditional full-time employment.

• On-demand, dispatch-based assignments.

• Flexible scheduling depending on client requirements and available work.

• Some assignments may require only a few hours, while others may require a full day or longer.

• Assignments may occur during regular hours, nights, weekends, or on short notice.

• Technicians should be comfortable working independently onsite with minimal supervision.

• Work is generally within or near the technician's local area.

• Assignment availability and workload depend on client demand.

• Each assignment may have specific requirements, rates, and terms confirmed through a separate SOW or assignment confirmation.

Please note: This is not a traditional full-time position. There are no guaranteed weekly hours, and assignments and schedules vary based on client demand.

Key Responsibilities

• Install, rack, stack, and decommission server and network equipment.

• Perform structured cabling, including copper and fiber-optic connections.

• Replace hardware components and perform basic physical troubleshooting.

• Assist with equipment deployments, migrations, and upgrades.

• Troubleshoot physical connectivity, cabling, and hardware issues.

• Maintain accurate documentation, asset records, and ticket updates.

• Follow site procedures, technical instructions, and safety requirements.

• Coordinate with project managers, remote teams, and data center personnel.

• Complete assigned tasks independently and escalate issues when necessary.

Additional Responsibilities for Technicians with Advanced Technical Experience (Tier 3)

Depending on experience and assignment requirements, technicians may also handle:

• Advanced Cisco or Juniper routing and switching configuration.

• VLANs, routing protocols, ACLs, and network security.

• Complex network and server troubleshooting, including root cause analysis.

• Data center migrations, infrastructure upgrades, and network reconfiguration.

• Automation, scripting, and advanced server/network configuration.

• Troubleshooting complex connectivity issues across multiple devices and systems.

Work Authorization

• Candidates must already have the legal right to work in the country of assignment.

• This is an independent contractor engagement, not a W-2 or traditional employee position.

• Reboot Monkey does not provide visa or work-permit sponsorship for these contract assignments.

• Candidates must be able to undertake the work legally under their own existing work authorization and contractor arrangement.

• Candidates should not require employer sponsorship now or in the future.

• Experience in data center operations, IT infrastructure, server hardware, or related technical work.

• Hands-on experience with rack-and-stack, server installation/decommissioning, structured cabling, or hardware troubleshooting.

• Familiarity with copper and/or fiber-optic cabling, depending on assignment requirements.

• Ability to follow technical instructions, work orders, site procedures, and safety requirements.

• Strong communication skills and the ability to coordinate with remote teams and project managers.

• Ability to work independently onsite with minimal supervision.

• Proximity to local data center facilities and ability to travel to assigned sites.

• Flexible availability for on-demand assignments, including nights, weekends, and short-notice requests.

• Own transportation and basic tools where required for the assignment.

• Legal authorization to work in the country of assignment without employer-sponsored work authorization.

• Relevant certifications such as CCNA, Network+, CDCP, or CDCS are an advantage, depending on the role and assignment requirements.