Service Advisor Assistant

Service Advisor Assistant Join our Ford dealership team! We are looking for a friendly, organized, and customer-focused Service Advisor Assistant to support our Service Department and help provide an exceptional experience for every customer. What You’ll Do Assist Service Advisors with daily customer and administrative needs Greet customers and help direct them to the appropriate Service Advisor Answer phones and schedule service appointments Help coordinate vehicle drop-offs and pick-ups Communicate with customers regarding service status and updates Prepare and organize repair orders, paperwork, and customer information Assist with warranty and service documentation Coordinate with technicians, parts staff, and other dealership departments Help maintain an organized and professional service reception area Provide friendly, professional customer service throughout the service visit Perform other duties as needed to support the Service Department What We’re Looking For Excellent customer service and communication skills Friendly, professional, and positive attitude Strong organizational and time-management skills Ability to multitask in a fast-paced environment Comfortable using computers and dealership software Attention to detail and accurate data entry Previous automotive or dealership experience is a plus, but we are willing to train the right person Valid driver’s license and a good driving record Why Join Us? Competitive pay with bonus potential Full-time position Opportunities for training and advancement Employee discounts Benefits package available No Weekends! Work alongside an experienced and supportive dealership team Be part of a professional Ford Service Department focused on customer satisfaction #J-18808-Ljbffr White's Canyon Ford