Collections Specialist

About Us Triton Recovery LLC is a fully insured and bonded commercial collection firm, licensed in the State of Florida. We specialize in the Merchant Cash Advance industry and provide comprehensive commercial debt collection services nationwide. Our team is committed to recovering outstanding accounts receivable efficiently and with the highest level of professionalism. About the Role We are seeking a motivated and detail-oriented Collections Specialist to manage the recovery of past-due accounts through effective communication, negotiation, and compliance-driven practices. This role involves working directly with business owners, accounts payable departments, and legal channels to collect payments, review contracts, and pursue defaulted receivables. The ideal candidate thrives in a fast-paced, high-volume environment, demonstrates strong critical thinking and negotiation skills, and handles sensitive information with discretion. Experience in commercial/MCA collections and high-volume portfolios is preferred. Key Responsibilities Contacting debtors to negotiate repayment plans and collect payments Communicating with business owners and accounts payable departments to inform them of past due accounts and collect payments Handling a high volume of incoming collection calls and addressing client inquiries Pursuing collections with the legal channel on defaulted consumer receivables, consistent with company policies and applicable law. Contract review Skip tracing and asset research Requirements Self-motivation, trustworthiness, and the ability to quickly adapt to a fast-paced environment Proficiency with CRM/collections software including Simplicity or similar systems Strong critical thinking and strategic skills Strong organizational skills Ability to prioritize and work in a rapidly changing environment Excellent verbal and written communication skills Excellent negotiation and conflict-resolution skills Ability to handle confidential information with discretion Strong attention to detail and accuracy Reliable, punctual, and dependable Preferred Qualifications Experience in MCA Experience working with high-volume portfolios Employment Type: Full-Time (Monday-Friday) Location: Coral Springs, FL 33065 – Onsite ONLY Pay: Depending on Experience – Starting salary $45,000 + Commission Benefits: Health insurance Dental insurance Vision insurance Paid time off (PTO) Holidays off 401(k) Triton Recovery Group