Account Manager

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Account Manager

Country/Region: US Location: Farmington Hills, MI, US, 48331 Req ID 89744 | Gbl Elec HQ - Farmington Hills, United States Capri USA Group, Inc. Job Description About the Team The Sales and Account Management team serves as the primary commercial interface between the company and its automotive customers. The team works closely with Purchasing, Engineering, Supply Chain, Manufacturing, Quality, and Finance to support existing programs while driving future growth opportunities. With a strong focus on customer satisfaction, profitability, and strategic partnerships, the team plays a critical role in delivering business success across key automotive accounts. Team members contribute to both day-to-day customer support and long-term business development initiatives within a fast-paced automotive environment.

What you can look forward to as Key Account Manager (m/f/d): Serve as the primary point of contact for assigned OEM and automotive customer accounts. Build and maintain strong relationships with Purchasing, Engineering, and Supply Chain teams to ensure customer satisfaction. Identify and pursue new business opportunities while supporting RFQs, quotations, contract negotiations, and commercial agreements. Lead pricing discussions and commercial negotiations to achieve revenue, profitability, and growth objectives. Coordinate cross-functional teams including Engineering, Quality, Manufacturing, Supply Chain, and Finance to support customer programs. Support new product launches and ongoing production programs while resolving customer concerns and escalations. Develop and execute annual account plans, monitor customer scorecards, and track key business performance metrics. Provide market intelligence, competitive analysis, and insights into future vehicle platforms and customer strategies.

Your Profile as Key Account Manager (m/f/d): Bachelor's degree in Business Administration, Engineering, Marketing, or a related field. 5-7+ years of experience in automotive sales, account management, or business development. Experience working with OEM customers such as GM, Ford, Stellantis, or other global automotive manufacturers. Prior experience within a Tier 1 automotive supplier environment preferred. Strong knowledge of automotive program management, commercial negotiations, and contract management. Proven ability to develop customer relationships, drive strategic sales plans, and manage account profitability. Proficiency with SAP and Microsoft Office applications. Excellent communication, presentation, negotiation, and cross-functional leadership skills.

What We Offer: A supportive collaborative team environment Annual Incentive Plan Paid Vacation Personal Time 401k Plan Health Care Benefits Paid Holidays A strong diversity culture Supportive Employee Groups and community outreach activities Quality Statement All employees are expected to adhere to and promote ZF's commitment to quality, ensuring a culture of continuous improvement and zero defects in all aspects of their role.

Be part of our ZF team as Account Manager and apply now! Contact Gabriela Palacio View email address on click.appcast.io

What Does DEI (Diversity, Equity, Inclusion) Mean for ZF as a Company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

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Nearest Major Market: Detroit Job Segment: Supply Chain Manager, Supply Chain, Account Manager, Automotive Sales, Operations, Sales, Automotive