Consumer Care Specialist - Lexington, SC location

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Consumer Care Specialist - Lexington, SC Lexington, SC, US 5 days ago Requisition ID: 2498 Salary Range: $16.00 To $18.00 Annually Benefits Competitive hourly rate 85% employer paid health 100% employer paid dental, vision, long-term disability and life insurance for every eligible employee Supplemental insurance 401K match Paid time off and 6 paid holidays Bonus opportunities Essential Duties and Responsibilities Greets and directs clients, sales people and visitors Answers the telephone and either responds to inquiry or directs caller to appropriate personnel Schedules appointments and enters appointment dates and time into computerized scheduler Records when appointments have been filled or canceled Tracks referral sources of patients and conversion of referrals into appointments Registers new clients with the office by collecting and inputting information into system and updating existing client info as needed Contacts client’s insurance company for verification of insurance benefits and to understand requirements needed for coverage of physical therapy visits Receives payments for services provided Performs other miscellaneous administrative tasks as directed Key Skills & Attributes Ability to proactively and independently handle complex scheduling to maximize therapists' productivity Experience and comfort with utilizing a variety of computer applications including, but not limited to email, Excel and patient scheduling system Ability to multitask to juggle between incoming phone calls, assisting patients in the lobby and making outgoing phone calls to insurance companies to verify insurance benefits for clients Ability to maintain a calm and friendly demeanor with clients, insurance companies and co-workers We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr