Lead Product Manager, Customer Experience

Lead Product Manager, Insights & Reporting Join us as our newest Lead Product Manager, Insights & Reporting at Realtor.com® What you'll do: Own the vision and roadmap for external insights and analytics reporting that drive value for our most critical strategic real estate partners Partner with key stakeholders across the business to understand reporting needs, define use cases, and translate them into product requirements Define and prioritize integration of critical third-party data sources (e.g., housing, close data, lead performance) that inform agent personalization, reporting, and partner insights Collaborate with data engineering, analytics, and platform teams to design scalable data infrastructure and pipelines that power reporting experiences Drive the development of dashboards, APIs, and reporting tools that surface KPIs, customer performance, and ROI in intuitive, actionable ways Define success metrics and partner closely with analytics teams to validate and continuously improve reporting solutions Ensure a high standard of data quality, consistency, and transparency across our products Support go-to-market teams with tools and materials to help communicate insights to partners Evangelize data-driven thinking across product areas to identify new monetization and engagement opportunities through insights What you'll bring: 10+ years of product management experience, with at least 2 years focused on data products, analytics platforms, or reporting tools Bachelor's degree or equivalent experience Experience building products that rely on complex datasets, third-party data integration, and/or reporting capabilities Comfortable translating ambiguous business needs into structured data product strategies Strategic mindset with an ability to think big while executing at a high level of detail Exceptional stakeholder management and cross-functional collaboration skills; you know how to bring together engineering, analytics, and business teams to deliver value Analytical and curious fluent in metrics, dashboards, and A/B testing, and able to dig deep into data to uncover insights Familiarity with BI tools and data infrastructure concepts Clear and concise communicator who can align technical teams and executive stakeholders alike Background real estate or proptech is a plus How We Reward Inclusive and Competitive medical, Rx, dental, and vision coverage Family forming benefits 13 Paid Holidays Flexible Time Off 8 hours of paid Volunteer Time off Immediate eligibility into Company 401(k) plan with 3.5% company match Tuition Reimbursement program for degreed and non-degreed programs 1:1 personalized Financial Planning Sessions Student Debt Retirement Savings Match program Free snacks and refreshments in each office location Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals. #J-18808-Ljbffr