Senior Enterprise CSM: Value & Growth, Exec Partnerships

Cultureamp is searching for a Senior Customer Success Manager in San Francisco, California. In this role, you will support Enterprise customers through strategic partnerships, focusing on retention and growth. You will manage a portfolio valued at $3.5M ARR, collaborating with Sales and Renewal teams to ensure a seamless customer experience. This position requires strong executive communication skills, a proactive approach to risk management, and experience in B2B SaaS. The ideal candidate will leverage AI and analytics tools to enhance customer engagement and achieve commercial goals. #J-18808-Ljbffr Cultureamp